<div dir="ltr">Hunt groups ignore forwarding options configured on the individual lines.</div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 26, 2015 at 10:36 AM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">thinking out loud..... not tried this..... Create 4 Dummy phones. Each one forwarded to the line you want. Put each dummy phone in a circular line group. dummy phones 1-3 point to one location and dummy phone 4 points to another.<div><br></div><div>Like I said.... I have not tested it. Just a thought?</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Scott</div><div><br></div><div><br></div></font></span></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Sat, May 23, 2015 at 3:11 AM, abbas Wali <span dir="ltr"><<a href="mailto:abbaseo@gmail.com" target="_blank">abbaseo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)"><img src="cid:ii_14d803b2a9ce260e" alt="Inline images 1" width="354" height="259"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">have done something like that for testing and fiddled around with the iMax integer i.e from 2 to 5 but the results are random and there is no controlled distribution. </div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">Scott, I am not sure about the circular HG as it distributes evenly. </div></div><div class="gmail_extra"><div><div><br><div class="gmail_quote">On 22 May 2015 at 17:33, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I think you could also use a global variable and look up which call your on and route 1-3 to one and number 4 somewhere else. But my UCCx is a little rusty as my partner has managed UCCx since I came here.<div><br></div><div>or a circular hunt group in CM might work to. Haven't' tried this.<br><div><br></div><div>YMMV</div><div><br></div><div>Scot</div><div><br></div></div></div><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, May 22, 2015 at 8:36 AM, Brian Meade <span dir="ltr"><<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">You can definitely do this in UCCX. Use Java to create a random number 0 to 3 for each call.<div><div>Random rand = new Random(); </div><div>int value = rand.nextInt(4);</div></div><div><br></div><div>Then create an if statement to match if the random value is 0-2 or 3 and use a redirect step to send the call to 2 different places based on which random number comes up.</div><span><font color="#888888"><div><br></div><div>Brian</div></font></span></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>On Fri, May 22, 2015 at 11:26 AM, abbas wali <span dir="ltr"><<a href="mailto:abbaseo@gmail.com" target="_blank">abbaseo@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div lang="EN-GB" link="#0563C1" vlink="#954F72"><div><p class="MsoNormal"><span style="color:#1f497d">Thanks Phil,<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#1f497d">Its just calls coming into a particular number – calling party doesn’t matter and no IVR for this and no TOD<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#1f497d">75% to a diff number/ext/ddi or the rest 25% to another though out.<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#1f497d">We got UCCX, UCx, ARC and CM v 9. Can use any for it!!<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Walenta, Philip [mailto:<a href="mailto:Philip.Walenta@Polycom.com" target="_blank">Philip.Walenta@Polycom.com</a>] <br><b>Sent:</b> 22 May 2015 16:14<br><b>To:</b> abbas wali; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: [cisco-voip] 1/4 calls to DDI while rest to ext.<u></u><u></u></span></p></div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span lang="EN-US" style="color:#1f497d">It would help if we had a little more understanding of what you are trying to accomplish.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:#1f497d">Are you trying to distribute calls ¼ and ¾ over an hour, a day, a month? Will there be any other quantification on the call itself (calling number, called number, any IVR entry?)?<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>abbas wali<br><b>Sent:</b> Friday, May 22, 2015 10:01 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] 1/4 calls to DDI while rest to ext.<u></u><u></u></span></p></div></div><div><div><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal">Hi all,<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Is there a way to distribute ¼ of calls to one number/ddi and rest to a different set of numbers. <u></u><u></u></p><p class="MsoNormal">CUCM 9 HP cant do that for me.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Anything in UCCX 9!!<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">TIA.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div><br></div></div><span>_______________________________________________<br>
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</div></div></blockquote></div><br><br clear="all"><div><br></div></div></div><span><font color="#888888">-- <br><div><div dir="ltr"><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span style="color:rgb(238,238,238)"><span style="background-color:rgb(153,153,153)"><u><b><font size="4"><font face="times new roman,serif">Abbas Wali</font></font></b></u><span></span></span></span><br></font><div><div><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span><span style="background-color:rgb(255,0,0)"></span></span></font></div></div></div></div>
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