<div dir="ltr"><div><div><div>Anthony, Thanks for the info. I opened a TAC case on this as I found it pretty frustrating. Cisco has a blanket recommendation to use CSF<USERNAME> and I think that's causing confusion and frustration with customers.<br><br></div>The Jabber group opened documentation defect CSCuu68160 for that groups Jabber 10.6 deployment documentation that they own.<br></div>I got transferred over to the CUCM group for their part to fix the online help. I'll post the defect when I get it.<br><br></div>My jabber engineer also looked up the device naming for the CTI remote device type. I've included a summary below for all the device types<br><br>
<p class="MsoNormal"><span style="font-family:"Courier New"">admin:run sql select
name, tkmodel, devicenameformat from typeproduct where name like '%CTI Remote
Device%'</span></p>
<br><br>
<table class="" style="width:544pt;border-collapse:collapse;border:medium none" border="1" cellpadding="0" cellspacing="0" width="725">
<tbody><tr style>
<td style="width:206.75pt;border:1pt solid black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal">Device Name</p>
</td>
<td style="width:45pt;border-width:1pt 1pt 1pt medium;border-style:solid solid solid none;border-color:black black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-size:10pt">tkmodel</span></p>
</td>
<td style="width:148.5pt;border-width:1pt 1pt 1pt medium;border-style:solid solid solid none;border-color:black black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal">DeviceNameFormat</p>
</td>
<td style="width:143.75pt;border-width:1pt 1pt 1pt medium;border-style:solid solid solid none;border-color:black black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal">Notes</p>
</td>
</tr>
<tr style>
<td style="width:206.75pt;border-width:medium 1pt 1pt;border-style:none solid solid;border-color:-moz-use-text-color black black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal"><span style="font-family:"Courier New"">Cisco Unified Client Services Framework</span><span style="font-family:"Courier New""></span></p>
</td>
<td style="width:45pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-family:"Courier New"">503</span></p>
</td>
<td style="width:148.5pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal"><span style="font-family:"Courier New"">[a-zA-Z0-9]{1,15}</span></p>
</td>
<td style="width:143.75pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal"><span style="font-size:9pt">Upper/Lower
case letters, numbers Total length =15, no requirement to start with "CSF"</span></p>
</td>
</tr>
<tr style>
<td style="width:206.75pt;border-width:medium 1pt 1pt;border-style:none solid solid;border-color:-moz-use-text-color black black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal"><span style="font-family:"Courier New"">Cisco Dual Mode for iPhone [TCT]</span><span style="font-family:"Courier New""></span></p>
</td>
<td style="width:45pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-family:"Courier New"">562</span></p>
</td>
<td style="width:148.5pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal"><span style="font-family:"Courier New"">TCT[0-9A-Z._-]{1,12}</span></p>
</td>
<td style="width:143.75pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal"><span style="font-size:9pt">Begins
with TCT plus 12 characters. (UPPER case letters only), numbers, dot,
underscore and dash</span></p>
</td>
</tr>
<tr style>
<td style="width:206.75pt;border-width:medium 1pt 1pt;border-style:none solid solid;border-color:-moz-use-text-color black black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal"><span style="font-family:"Courier New"">Cisco Jabber for
Tablet [TAB]</span></p>
</td>
<td style="width:45pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-family:"Courier New"">652</span></p>
</td>
<td style="width:148.5pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal"><span style="font-family:"Courier New"">TAB[0-9A-Z._-]{1,12}</span></p>
</td>
<td style="width:143.75pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal"><span style="font-size:9pt">Begins
with TAB plus 12 characters. (UPPER case letters only), numbers, dot,
underscore and dash</span></p>
</td>
</tr>
<tr style>
<td style="width:206.75pt;border-width:medium 1pt 1pt;border-style:none solid solid;border-color:-moz-use-text-color black black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal"><span style="font-family:"Courier New"">Cisco Dual Mode
for Android [BOT]</span></p>
</td>
<td style="width:45pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-family:"Courier New"">575</span></p>
</td>
<td style="width:148.5pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal"><span style="font-family:"Courier New"">BOT[0-9A-Z._-]{1,12}</span></p>
</td>
<td style="width:143.75pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal"><span style="font-size:9pt">Begins
with BOT plus 12 characters. (UPPER case letters only), numbers, dot,
underscore and dash</span></p>
</td>
</tr>
<tr style>
<td style="width:206.75pt;border-width:medium 1pt 1pt;border-style:none solid solid;border-color:-moz-use-text-color black black;padding:0in 5.4pt" valign="top" width="276">
<p class="MsoNormal"><span style="font-family:"Courier New"">CTI Remote Device</span></p>
</td>
<td style="width:45pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="60">
<p class="MsoNormal"><span style="font-family:"Courier New"">635</span></p>
</td>
<td style="width:148.5pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="198">
<p class="MsoNormal"><span style="font-family:"Courier New"">[0-9a-zA-Z._-]{1,15}</span></p>
</td>
<td style="width:143.75pt;border-width:medium 1pt 1pt medium;border-style:none solid solid none;border-color:-moz-use-text-color black black -moz-use-text-color;padding:0in 5.4pt" valign="top" width="192">
<p class="MsoNormal"><span style="font-size:9pt">Upper/Lower
case letters, numbers Total length =15, no requirement to start with any particular
string</span></p>
</td>
</tr>
</tbody></table>
<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jun 2, 2015 at 6:29 PM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Here is the database rule which governs the name format for a CSF device:<br><div><br></div><div><div><div><div><font face="monospace, monospace">admin:run sql select name, tkmodel, devicenameformat from typeproduct where name like '%Client Services Framework%'</font></div><div><font face="monospace, monospace">name tkmodel devicenameformat </font></div><div><font face="monospace, monospace">======================================= ======= =================</font></div><div><font face="monospace, monospace">Cisco Unified Client Services Framework 503 [a-zA-Z0-9]{1,15}</font></div></div></div></div><div><br></div><div>So, the documentation is obviously incorrect, because we can see that in two places the validation regex does not contain "dot" nor can it be longer than 15 characters.</div><div><br></div><div>As an added bonus, the BOT, TCT, and TAB devices require all upper case letters, and *do* support dot, as well as dash and underscore.</div><div><br></div><div><div><font face="monospace, monospace">admin:run sql select name, tkmodel, devicenameformat from typeproduct where name like '%Dual Mode%' or name like '%Tablet%'</font></div><div><font face="monospace, monospace">name tkmodel devicenameformat </font></div><div><font face="monospace, monospace">=========================== ======= ====================</font></div><div><font face="monospace, monospace">Cisco Dual Mode for iPhone 562 TCT[0-9A-Z._-]{1,12}</font></div><div><font face="monospace, monospace">Cisco Jabber for Tablet 652 TAB[0-9A-Z._-]{1,12}</font></div><div><font face="monospace, monospace">Cisco Dual Mode for Android 575 BOT[0-9A-Z._-]{1,12}</font></div></div><div><br></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Jun 2, 2015 at 6:02 PM Brian V <<a href="mailto:bvanbens@gmail.com" target="_blank">bvanbens@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div dir="ltr"><div><div><div><div><div><div><div><div>I have a customer where the username has a dot "." in it. First.Last<br></div>Cisco's docs recommend to make the CSF device name be CSF + Username.<br></div>I know this is not required anymore but many customers like the consistency of that naming standard.<br></div><div>On my current customers CUCM 10.5.2.10000-5 when i try to add a CSF device with a dot I get the error message that the device name should contain the valid characters [a-zA-Z0-9]{1,15} which seems to imply it can only be 15 characters long and contain letters and numbers only<br><img alt="Inline image 1" src="cid:ii_14db67aa3cc31d9b" height="155" width="328"><br></div><div><br></div>On my current customers CUCM 10.5.2.10000-5 server the online help says that CSF devices can contain the following: "Enter a text name for the Client Services Framework. This name can comprise up to 50 characters. Valid characters include letters, numbers, dashes, dots (periods), spaces, and underscores."<br><img alt="Inline image 2" src="cid:ii_14db67b19e66a27e" height="127" width="530"><br><br></div>CSF doc for 9.x says the same thing that dot, dash, underscore and length=50 is ok<br><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90_chapter_01101001.pdf" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90_chapter_01101001.pdf</a><br><br></div>CSF doc for jabber 10.6 doesn't mention any requirements for the name but does recommend using CSF+Username as the format.<br><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and_chapter_0101.html#CJAB_TK_C7F0CAD6_00" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and_chapter_0101.html#CJAB_TK_C7F0CAD6_00</a><br><br></div>There is a support community posting about this referencing a bug that states it wont be fixed.<br><a href="https://supportforums.cisco.com/discussion/12387151/does-jabber-csf-device-support-username-contain-dot" target="_blank">https://supportforums.cisco.com/discussion/12387151/does-jabber-csf-device-support-username-contain-dot</a><br><a href="https://tools.cisco.com/bugsearch/bug/CSCus90842/?reffering_site=dumpcr" target="_blank">https://tools.cisco.com/bugsearch/bug/CSCus90842/?reffering_site=dumpcr</a><br><br></div>So is there a documentation bug or did Cisco change the rules somewhere along the way ?<br></div><br>Is there any definitive documentation that states the proper naming standard for the CSF device and the other Jabber device types (BOT, TCT, TAB) <br><div><div><div><br></div></div></div></div>
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