<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Open a TAC case. It is post MR5.<br><br><br></div><div><br>On 11 Jun 2015, at 7:46 AM, Ahmed Abd EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com">Ahmed.Rahman@bmbgroup.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A">Hi James,<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A">So I can go directly to MR5 with the hotfix you mentioned, but how I can get this hotfix if it is not published on <a href="http://Cisco.com">Cisco.com</a> ?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Best Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:11.0pt;font-family:"Verdana Bold";color:#383E4C">Ahmed Abd EL-Rahman<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Senior Network Engineer - KSA</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> James Buchanan [<a href="mailto:james.buchanan2@gmail.com">mailto:james.buchanan2@gmail.com</a>]
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<b>Sent:</b> Thursday, June 11, 2015 4:16 PM<br>
<b>To:</b> Ahmed Abd EL-Rahman<br>
<b>Cc:</b> Tim Smith; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] WebEx question<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hello,<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">It would be cumulative. However, I went from MR2 to MR5, so I'm not sure about MR4. I would just get TAC to publish the hotfix for you with special file access.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks,<o:p></o:p></p>
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<p class="MsoNormal">James<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Jun 11, 2015 at 9:10 AM, Ahmed Abd EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com" target="_blank">Ahmed.Rahman@bmbgroup.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="14de2bd33f099552__MailEndCompose"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A">Hi James,</span></a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A">One question here, I assume that everything mentioned to be fixed in MR4 and earlier should be included
in MR5, am I right ? isn’t it a cumulative updates each one has all previous fixes plus new fixes ?.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A">Also based on your feedback is it better to install the MR4 instead of the MR5 ?
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Best Regards</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:1.0pt"><span style="font-family:"Verdana Bold";color:#383E4C">Ahmed Abd EL-Rahman</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:1.0pt"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Senior Network Engineer - KSA</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#44546A"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> James Buchanan [mailto:<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>]
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<b>Sent:</b> Thursday, June 11, 2015 3:53 PM<br>
<b>To:</b> Tim Smith<br>
<b>Cc:</b> Ahmed Abd EL-Rahman; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] WebEx question<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hello,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">MR5 will not fix the URL question. However, applied without the hot fix I mentioned it will break the mobile app because of a bug regarding certificates and how they are issued.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">James <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
On 11 Jun 2015, at 4:29 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" target="_blank">tim.smith@enject.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Hi Ahmed,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I think the difference is the PT tools invites use plain text only</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I guess it’s because you can’t embed the hyperlink in there..</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I have not tried the short URL feature yet, but I believe it will replace that long URL yes.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I don’t think it will replace it with “Join the meeting” I think it will just replace it with a shortened URL</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">So it should be shorter and neater but not exactly like the web invites.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Looks like we need to be careful of the issue James raised though.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Cheers,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Tim</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>From:</b> Ahmed Abd EL-Rahman [<a href="mailto:Ahmed.Rahman@bmbgroup.com" target="_blank">mailto:Ahmed.Rahman@bmbgroup.com</a>]
<br>
<b>Sent:</b> Thursday, 11 June 2015 7:01 PM<br>
<b>To:</b> James Buchanan; Tim Smith<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] WebEx question<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p>Hi James/Tim,<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Just to make sure we are on the same page, I have the major release of the CWMS 2.5 without any MR releases installed.<o:p></o:p></p>
<p>Here is what I meant by my question,<o:p></o:p></p>
<p><b>This is a snapshot of the invitation received for a meeting initiated from web (with short hyperlink):</b><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><image001.jpg><o:p></o:p></p>
<p><b>And here a snapshot of the invitation received for a meeting initiated from outlook client (with long URL):</b><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><image002.jpg><o:p></o:p></p>
<p> <o:p></o:p></p>
<p>So coming to your suggestions, will the MR5 fix this issue ? and will make the outlook invitation looks neat like the web invitation ? also, James did the MR5 caused issues with mobile client access with you ?<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Many thanks for your kind support.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Best Regards</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Verdana",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:1.0pt"><span style="font-family:"Verdana Bold";color:#383E4C">Ahmed Abd EL-Rahman</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:1.0pt"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#383E4C">Senior Network Engineer - KSA</span><o:p></o:p></p>
<p>-----Original Message-----<br>
From: James Buchanan [<a href="mailto:james.buchanan2@gmail.com" target="_blank">mailto:james.buchanan2@gmail.com</a>]
<br>
Sent: Thursday, June 11, 2015 6:10 AM<br>
To: Tim Smith<br>
Cc: Ahmed Abd EL-Rahman; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] WebEx question<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>If you go to MR5 you will break the mobile app. Just found out from the BU the other day. There is a hot fix they can publish for you.<o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p>> On 10 Jun 2015, at 8:55 PM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" target="_blank"><span style="color:windowtext;text-decoration:none">tim.smith@enject.com.au</span></a>> wrote:<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Hi Ahmed,<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Check out 2.5 MR4 if you are not on it..<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Short URL feature is there, you can get rid of all the long URL's<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Also if you are security conscious, MR5 has split certificates too.<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> You should upgrade to MR5 anyway if you aren't already, there are a couple of doozies fixed along the way :)<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Cheers,<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Tim<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> -----Original Message-----<o:p></o:p></p>
<p>> From: cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span style="color:windowtext;text-decoration:none">mailto:cisco-voip-bounces@puck.nether.net</span></a>] On Behalf Of Ahmed Abd EL-Rahman<o:p></o:p></p>
<p>> Sent: Wednesday, 10 June 2015 9:41 AM<o:p></o:p></p>
<p>> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span style="color:windowtext;text-decoration:none">cisco-voip@puck.nether.net</span></a><o:p></o:p></p>
<p>> Subject: [cisco-voip] WebEx question<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Hi Gents,<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> I have WebEx (CWMS) 2.5 and it is working fine, I have just one strange note, when a user created a meeting from outlook directly the invitation email sent with the complete long url for the meeting while when create a meeting from the webpage the meeting
invitation email is sent with "join the meeting" hyperlink without the long meeting url being revealed which should be the case regardless from which way the meeting has been created.<o:p></o:p></p>
<p>> So any ideas what could be the reason for that<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Best Regards<o:p></o:p></p>
<p>> <o:p></o:p></p>
<p>> Ahmed Abd EL-Rahman<o:p></o:p></p>
<p>> Senior Network Engineer - BMB KSA<o:p></o:p></p>
<p>> _______________________________________________<o:p></o:p></p>
<p>> cisco-voip mailing list<o:p></o:p></p>
<p>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span style="color:windowtext;text-decoration:none">cisco-voip@puck.nether.net</span></a><o:p></o:p></p>
<p>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
<span style="color:windowtext;text-decoration:none">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></p>
<p>> _______________________________________________<o:p></o:p></p>
<p>> cisco-voip mailing list<o:p></o:p></p>
<p>> <a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span style="color:windowtext;text-decoration:none">cisco-voip@puck.nether.net</span></a><o:p></o:p></p>
<p>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">
<span style="color:windowtext;text-decoration:none">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></p>
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