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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Ok, just to close out this thread with the problem resolution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We had the server records in CUCM administration built with the names, but not as FQDN’s.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Once changed, everything started working.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Huff [mailto:ryanhuff@outlook.com]
<br>
<b>Sent:</b> Thursday, June 18, 2015 2:19 PM<br>
<b>To:</b> Countryman, Edward; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] calls to uccx trigger fail after enabling dns clients on cucm<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif"">- Check that forward and reverse DNS is working for ALL UC server FQDNs on your DNS server<br>
- Have a look in CUCM Unified reporting and make sure you don't have any DB replication issues<br>
- Look at the local voice network the phone is on; is it getting a DNS server that is able to resolve the FQDN of the UC servers?<br>
<br>
Cheers,<br>
<br>
-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri","sans-serif"">From:
<a href="mailto:Edward.Countryman@PresenceHealth.org">Edward.Countryman@PresenceHealth.org</a><br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Date: Thu, 18 Jun 2015 18:58:30 +0000<br>
Subject: [cisco-voip] calls to uccx trigger fail after enabling dns clients on cucm<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D">Hello, We’ve run into a very odd problem which I want to share and see if anyone might have any insight to share..</span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Let me describe the situation:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">-New cucm 10.5.2 cluster, set up with DNS client enabled. (domain is:
<b>mycompanyname.net</b>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">-New uccx 10.6.1 server (still in demo mode) setup and integrated with the new cucm cluster. DNS client enabled. (domain is:
<b>mycompanyname.net</b>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">When a phone (registered to new cucm cluster) calls a trigger on new uccx server it fails
<u>IF THE PHONE HAS</u> <b>mycompanyname.net</b> as the domain name indicated..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">HOWEVER: if we change the domain name to something else, even something fake like BOGUS.NET, then calls complete normally.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">I don’t understand what could be happening here, any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif""><br>
_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
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