<div dir="ltr">I'd be interested with this as well, not for wireless, but newer 88xx phones. Customers are not happy with the transition to Cisco for speed dials, because they aren't user friendly to use and moderately happy with how they have to program speed dials.<div><br></div><div>For instance, an 8821 with latest code, you can get to the speed dial shortcut by pressing down on the arrow pad. It does not do the same on an 8851, which doesn't make sense.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jul 8, 2015 at 10:35 AM, Erick Bergquist <span dir="ltr"><<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Following up on this old thread.<br>
<br>
What are people using for a replacement for fast dial functionality<br>
then in 10.x?<br>
<br>
Speed Dials and Abbreviate Dial are not cutting it for a large number<br>
of 7825 wireless phone users who each maintained their own fast dial<br>
directory per department / building for placing calls, etc on the<br>
wireless phone.<br>
<br>
Is there a cisco document that clearly states this functionality was<br>
removed somewhere?<br>
<br>
Regards, Erick<br>
<div class="HOEnZb"><div class="h5"><br>
<br>
On Thu, Mar 28, 2013 at 12:45 PM, Wes Sisk <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:<br>
> CSCuf57054 User Options Guide for 9.x incorrectly states fastdials can be<br>
> created<br>
><br>
><br>
> <B>Symptom:</B><br>
><br>
> The Cisco Unified CM User Options Guide for 9.x incorrectly states that fast<br>
> dials can be configured. See the following on page 13.<br>
><br>
><br>
> <a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/useroptions/9_1_1/CUCM_BK_CEDBC3CB_00_cucm-user-options-guide-91.pdf" rel="noreferrer" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/useroptions/9_1_1/CUCM_BK_CEDBC3CB_00_cucm-user-options-guide-91.pdf</a><br>
><br>
><br>
> It says the following:<br>
><br>
> "In addition, you can configure fast dial and speed dial information."<br>
><br>
> This is incorrect. Fast Dials can no longer be configured via the User<br>
> Options page. This feature was removed when the new UI, UCMUser, was<br>
> released in CUCM 9.x. The doc should be changed to say:<br>
><br>
> "In addition, you can configure speed dial information."<br>
><br>
> <B>Conditions:</B><br>
><br>
> CUCM 9.x and higher.<br>
><br>
> <B>Workaround:</B><br>
><br>
> NA<br>
><br>
> Regards,<br>
> Wes<br>
><br>
> On Mar 28, 2013, at 12:27 PM, JP Senior <<a href="mailto:SeniorJ@bennettjones.com">SeniorJ@bennettjones.com</a>> wrote:<br>
><br>
> Hello,<br>
> We've noticed in QA testing that the upgrades to the call manager user<br>
> interface (renamed from ccmuser to ucmuser) no longer allow an end user to<br>
> modify their Fast Dial settings.<br>
> The service is still available for configuration on the desk phones<br>
> themselves.<br>
><br>
> Is Cisco discontinuing "Fast Dial" functionality, or is there another way to<br>
> locate and reconfigure this feature?<br>
><br>
> Thanks in advance!<br>
><br>
> -JP Senior<br>
><br>
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