<div dir="ltr">I have this same issue currently with my 10.5.2 cluster su1. LDAP integrated users have the LDAP status greyed out as well as extension, etc. I have a TAC open as I'm sure it's a bug, but I had luck in the short term by using BAT to fix it. Exported users in CSV, modified, then updated.</div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jul 24, 2015 at 11:57 AM, Ryan Huff <span dir="ltr"><<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="ltr">If it is not from an LDAP integration, it maybe from an AXL integration. You could get a COBRAS snapshot of the account (to get the recorded name and messages ... etc). Then delete the account and restore.<br><br><div><hr>From: <a href="mailto:norm.nicholson@kitchener.ca" target="_blank">norm.nicholson@kitchener.ca</a><br>To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Date: Fri, 24 Jul 2015 15:53:41 +0000<br>Subject: [cisco-voip] Unity user parameters greyed out<div><div class="h5"><br><br>
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<p>I have users from our first install a few years ago that have parameters greyed out like LDAP integration. Is there a way to fix this verses deleting the mailbox and re-creating it ?</p>
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<p>Thanks</p>
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<p><b><span style="color:#00b050">Norm Nicholson</span></b></p>
<p><b><span style="color:#00b050">Telecom Analyst</span></b></p>
<p><b><span style="color:#00b050">City of Kitchener</span></b></p>
<p><b><span style="color:#00b050"><a href="tel:%28519%29%20741-2200%20x%207000" value="+15197412200" target="_blank">(519) 741-2200 x 7000</a></span></b></p>
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