<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">
phones download the tone files as part of the locale. could be a bad file served up from the CME router. Could be the file was downloaded and corrupted in phone storage.
<div><br>
</div>
<div>suggest changing locale, reset phone, try again, then reset locale back.</div>
<div><br>
</div>
<div>alternatively, hard reset phone.</div>
<div>alternatively register the phone to a “known good” CM and CME and let it re-download files.</div>
<div><br>
</div>
<div>-Wes</div>
<div>
<div><br>
<div>
<div>On Aug 20, 2015, at 6:41 PM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div>
<p dir="ltr">My thoughts ...</p>
<p dir="ltr">Maybe switch to the inactive load and test as a quick-fix.</p>
<p dir="ltr">Is this the only sip endpoint in this CME that is impacted? Are there SCCP endpoints and if so, do they have the same issue?</p>
<p dir="ltr">Can customer complete a dial and does the issue continue once connected?
</p>
<p dir="ltr">Thanks,</p>
<p dir="ltr">Ryan</p>
<br>
<br>
-------- Original Message --------<br>
From: "Jason Aarons (AM)" <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>><br>
Sent: Thursday, August 20, 2015 06:29 PM<br>
To: "cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: [cisco-voip] 3905 dial tone problem<br>
<br>
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">3905 registered to CME, when you pick up a headset, the dial tone begins. But it seems to skip like an old record, it buzzes and pauses.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Not finding a bug, customer didn’t tell me load or CME version etc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’m thinking this is a load problem as you haven’t even dialed yet.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
https://puck.nether.net/mailman/listinfo/cisco-voip<br>
</div>
</div>
<br>
</div>
</div>
</body>
</html>