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<body class='hmmessage'><div dir='ltr'>Jonathan, were you able to get traction on this with TAC? Curious to see how it was resolved (if it was yet).<BR> <BR>Thanks,<BR> <BR>Ryan<br> <BR><div><hr id="stopSpelling">Date: Thu, 3 Sep 2015 14:43:38 -0500<br>Subject: Re: [cisco-voip] Error when SSHing into CUCM 10.5<br>From: jonvoip@gmail.com<br>To: ryanhuff@outlook.com<br>CC: cisco-voip@puck.nether.net<br><br><div dir="ltr">I am able to login to the OS Admin page with that account... so I should be able to make a remote support account and get tac to fix this...<div><br></div><div>Thanks!</div><div><br></div><div><br></div><div>Jonathan</div></div><div class="ecxgmail_extra"><br><div class="ecxgmail_quote">On Thu, Sep 3, 2015 at 2:02 PM, Ryan Huff <span dir="ltr"><<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>></span> wrote:<br><blockquote class="ecxgmail_quote" style="padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;">
<div><div dir="ltr">Also, if you are able to login into OS Administration (GUI) with the platform administrator account, but just can't SSH then you may be missing the <i>/etc/selinux/targeted/contexts/users/sshout_u</i> file. If you can get into the root account (had it previously enabled before the failed patch), you can create the sshout_u file and base it off of <i>etc/selinux/targeted/contexts/users/guest_u</i><br><br>You may have to recover the OS though, if you can't get into root. I'd raise a TAC case and let them do it if it is a production system.<br><br>*** DISCLAIMER ***<br><br>I am not endorsing or recommending you to do anything I have described in this message. This is for educational purposes only.<br><br><div><hr>From: <a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a><br>To: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Date: Thu, 3 Sep 2015 14:45:55 -0400<br>Subject: Re: [cisco-voip] Error when SSHing into CUCM 10.5<div><div class="h5"><br><br>
<div dir="ltr">So this is less a CUCM error as it is actually an issue with RedHat (OS). Basically, your platform administrator account is roached (doesn't have the right permissions) and when you try to log in -SELinux is spanking you. <br><br>When you installed the patch, did you install with out a switch-version or with a switch-version? When it failed; di you reboot the cluster after the failure? Was this the publisher that is failed on?<br><br>Thanks,<br><br>Ryan<br><br><br><div><hr>Date: Thu, 3 Sep 2015 13:34:21 -0500<br>From: <a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a><br>To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Subject: [cisco-voip] Error when SSHing into CUCM 10.5<br><br><div dir="ltr"><div>Unable to get valid context for administrator<br></div><div>Last login: Thu Sep 3 11:09:07 2015 from 10.10.55.33</div><div><br></div><div>Had a failed patch from 10.5.2.11900 to 12901... switched back and everything appears to work, but can't SSH into the host.</div><div><br></div><div>Google is devoid of results...</div><div><br></div><div><br></div><div><br></div><div>Jonathan</div><div><br></div></div>
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