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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The fix is required after someone got a little too aggressive on the fix for CSCuq64344, which was applied in 10.5.2 and why you are seeing the problem after
an upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">TME - MediaSense and Unity Connection<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Anthony Holloway [mailto:avholloway+cisco-voip@gmail.com]
<br>
<b>Sent:</b> Friday, September 11, 2015 2:41 PM<br>
<b>To:</b> Scott Voll <svoll.voip@gmail.com>; Chris Ward (chrward) <chrward@cisco.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity user parameters greyed out<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Here you go:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://tools.cisco.com/bugsearch/bug/CSCuv04411">https://tools.cisco.com/bugsearch/bug/CSCuv04411</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Sep 11, 2015 at 1:28 PM Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">just upgraded to UC 10.5 having the same issue with the extension grayed out on LDAP enabled users after the upgrade. is this a bug? Can someone let me know what you found out?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Scott<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Jul 24, 2015 at 11:19 AM, Chris Ward (chrward) <<a href="mailto:chrward@cisco.com" target="_blank">chrward@cisco.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Ryan,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Can you unicast me your case number? I will have it looked at by our escalation team since it seems
to be affecting multiple customers.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">+Chris</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#44546A">TME - MediaSense and Unity Connection</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>John J<br>
<b>Sent:</b> Friday, July 24, 2015 2:15 PM<br>
<b>To:</b> Ryan Huff<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Unity user parameters greyed out</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have this same issue currently with my 10.5.2 cluster su1. LDAP integrated users have the LDAP status greyed out as well as extension, etc. I have a TAC open as I'm sure it's
a bug, but I had luck in the short term by using BAT to fix it. Exported users in CSV, modified, then updated.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Fri, Jul 24, 2015 at 11:57 AM, Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">If it is not from an LDAP integration, it maybe from an AXL integration. You could get a COBRAS snapshot of the account (to get the recorded name and messages ... etc). Then delete the
account and restore.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">From:
<a href="mailto:norm.nicholson@kitchener.ca" target="_blank">norm.nicholson@kitchener.ca</a><br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Date: Fri, 24 Jul 2015 15:53:41 +0000<br>
Subject: [cisco-voip] Unity user parameters greyed out<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
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<p> <o:p></o:p></p>
<p>I have users from our first install a few years ago that have parameters greyed out like LDAP integration. Is there a way to fix this verses deleting the mailbox and re-creating it ?<o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p>Thanks<o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p><b><span style="color:#00B050">Norm Nicholson</span></b><o:p></o:p></p>
<p><b><span style="color:#00B050">Telecom Analyst</span></b><o:p></o:p></p>
<p><b><span style="color:#00B050">City of Kitchener</span></b><o:p></o:p></p>
<p><b><span style="color:#00B050"><a href="tel:%28519%29%20741-2200%20x%207000" target="_blank">(519) 741-2200 x 7000</a></span></b><o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_______________________________________________ cisco-voip mailing list
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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_______________________________________________<br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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