<div dir="ltr">One of the new features of the 7942/62 was the addition of iLBC support. See <a href="http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7962g/prod_qas0900aecd80699c20.html">http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7962g/prod_qas0900aecd80699c20.html</a>.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Sun, Oct 4, 2015 at 2:11 PM, Ryan Huff <span dir="ltr"><<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Having some issues with a 7941 refusing ILBC and preferring G711ULAW (despite proper region/device pool config) and I think I know why, just looking for a confirmation here really....<br>
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As I read it from;<br>
<br>
<a href="http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7941g/product_data_sheet0900aecd802ff012.html" rel="noreferrer" target="_blank">http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7941g/product_data_sheet0900aecd802ff012.html</a><br>
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the 7941 does not support the ILBC codec.<br>
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The troubleshooting guide for the 7941,7942,7961,7962 at <a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_7942g_7941g_7941g-ge/8_0/english/administration/guide/62adm80/62614241trb.html" rel="noreferrer" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_7942g_7941g_7941g-ge/8_0/english/administration/guide/62adm80/62614241trb.html</a> has troubleshooting steps in the case that a phone is not negotiating ILBC. I assume those troubleshooting steps are referring to the 7942 and 7962 and not the 41/61.<br>
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Thanks,<br>
<br>
Ryan<br>
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