<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body ><div>Terry,</div><div><br></div><div>Sounds like you have a lot going on there!</div><div><br></div><div>How did you move into the 10.5 environment? Did you do a bridge migration or a 'stare and compare'?</div><div><br></div><div>A fast busy could be a few different things (css, partition ... etc) or dns based since you mentioned fqdn or resource based.</div><div><br></div><div>What codec are you trying using?</div><div><br></div><div>Have you pulled traces?</div><div><br></div><div>What is the disconnect cause code for one of the failed calls into the hunt pilot?</div><div><br></div><div>If you can reproduce a failed call and then send me the traces or the sip messages I can give you a much better answer.</div><div><br></div><div>Thanks,</div><div><br></div><div>Ryan</div><div><br></div><div><br></div><div><div style="font-size:9px;color:#575757">Sent from my T-Mobile 4G LTE Device</div></div><br><br>-------- Original message --------<br>From: Terry Oakley <Terry.Oakley@rdc.ab.ca> <br>Date:10/13/2015 6:24 PM (GMT-05:00) <br>To: cisco-voip@puck.nether.net <br>Subject: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup. <br><br><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt">We currently are moving from Exchange 2007 to Exchange 2013. We have three CAS servers and 3 Mailbox servers, all virtualized. In our test environment, before we moved from CUCM 6.1 to 10.5 we are able to at least get Exchange 2013 to answer a SIP trunk request from CUCM 6.1. Now in CUCM 10.5 we just get a fast busy when we dial the VM pilot number. Does anyone have experience with this and have a guide that we could follow? We have followed a number of guides from Microsoft and they have not proven to be the magic answer.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">We have a SIP trunk set to the CAS servers with all three individual servers listed in the Destination section (all FQDN) port 5060<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">We have three separate SIP trunks to the three mailbox servers with all three having the ports 5062 through 5068 listed and again FQDN for the destination address. <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">The VM pilot (route pattern) is associated with the CAS trunk. <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">Do we need a route list and hence a route group? <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">Thank you for your knowledge and wiliness to share. And especially thanks to this forum for providing us the access. <o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">Cheers<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt">Terry<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p><p class="MsoNormal"><b><span style="color:#1F497D;mso-fareast-language:EN-CA">Terry Oakley</span></b><b><span style="font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Telecommunications Coordinator </span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">| </span></b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Information Technology Services<o:p></o:p></span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Red Deer College </span></b><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">100 College Blvd. </span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA"> </span><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Box 5005 </span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">| </span></b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Red Deer<b> </b></span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">|</span></b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA"> </span><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">Alberta </span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">| </span></b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">T4N 5H5<b><o:p></o:p></b></span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">work (403) 342-<b>3521 </b></span><b><span style="font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA">| </span></b><b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA"> </span></b><span style="font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA">FAX (403) 343-4034</span><span style="color:#1F497D;mso-fareast-language:EN-CA"><o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p></div></body>