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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Well did some call traces and I get this on the try to the hunt pilot<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Line 1 11:14:05.430|CC|OFFERED|66715124|66715125|3521|1803|1803|SEPA45630BA4343|Exchange2013CASTrunk<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Line 2 11:14:05.517|SIPT|66715125|TCP|OUT|xxx.16.xxx.12|5060|Exchange2013CASTrunk|xxx.28.x.xxx|5060|3<o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=1063 style='width:638.0pt;border-collapse:collapse'><tr style='height:14.4pt'><td width=45 nowrap valign=bottom style='width:27.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>100<o:p></o:p></span></p></td><td width=37 nowrap valign=bottom style='width:22.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>13<o:p></o:p></span></p></td><td width=982 nowrap valign=bottom style='width:589.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>2806.1^*^*|11508701|f79c7200-61e18d5d-35cac-cc910ac@172.16.xxx.12|INVITE<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Line 3 11:14:05.518|SIPT|66715125|TCP|IN|xxx.16.xxx.12|5060|Exchange2013CASTrunk|xxx.28.x.222|5060|3<o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=1160 style='width:696.0pt;border-collapse:collapse'><tr style='height:14.4pt'><td width=45 nowrap valign=bottom style='width:27.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>100<o:p></o:p></span></p></td><td width=37 nowrap valign=bottom style='width:22.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>14<o:p></o:p></span></p></td><td width=982 nowrap valign=bottom style='width:589.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>1874917.2^xxx.28.x.222^*|11508702|f79c7200-61e18d5d-35cac-cc910ac@xxx.16.xxx.12|100<o:p></o:p></span></p></td><td width=97 nowrap valign=bottom style='width:58.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Trying<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Line 4 11:14:05.545|SIPT|66715125|TCP|IN|xxx.16.xxx.12|5060|Exchange2013CASTrunk|xxx.28.x.222|5060|3<o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=1271 style='width:762.8pt;border-collapse:collapse'><tr style='height:14.4pt'><td width=45 nowrap valign=bottom style='width:27.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>100<o:p></o:p></span></p></td><td width=37 nowrap valign=bottom style='width:22.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal align=right style='text-align:right'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>14<o:p></o:p></span></p></td><td width=982 nowrap colspan=2 valign=bottom style='width:589.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>1874917.3^xxx.28.x.222^*|11508703|f79c7200-61e18d5d-35cac-cc910ac@xxx.16.xxx.12|<span style='background:aqua;mso-highlight:aqua'>403</span><o:p></o:p></span></p></td><td width=97 nowrap valign=bottom style='width:58.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;background:aqua;mso-highlight:aqua'>Forbidden</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p></td><td style='border:none;padding:0cm 0cm 0cm 0cm' width=111><p class='MsoNormal'> </td></tr><tr style='height:14.4pt'><td width=93 nowrap colspan=3 valign=bottom style='width:56.0pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'></td><td width=1178 nowrap colspan=3 valign=bottom style='width:706.8pt;padding:0cm 5.4pt 0cm 5.4pt;height:14.4pt'><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></td></tr><tr height=0><td width=45 style='border:none'></td><td width=37 style='border:none'></td><td width=12 style='border:none'></td><td width=970 style='border:none'></td><td width=97 style='border:none'></td><td width=111 style='border:none'></td></tr></table><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>IP addressed masked to protect the less than innocent.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Then on looking at the Exchange side and the event viewer there was a telltale event there, that I should have asked the admin earlier. “The Unified Messages server cannot find a valid UM hunt group associate with the UM IP gateway. Pilot 1803”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>So after attempts to modify the UM dial plan to add the hunt group we removed it and started again. This time making the URI type Telephone extension instead of SIP URI. We were able to add the hunt group and voila an answered call from CUCM 10.5 to Exchange 2013. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>BTW there is a problem with Play on Phone in Office 2013 that requires a KB to be added for the Play on Phone to work. The KB is 2880477. </span><a href="https://support.microsoft.com/en-us/kb/2880477">https://support.microsoft.com/en-us/kb/2880477</a><span style='mso-fareast-language:EN-US'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Thanks for all of the support and a special thanks to Ryan and Aaron<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Terry<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Ryan Huff [mailto:ryanhuff@outlook.com] <br><b>Sent:</b> October 13, 2015 5:29 PM<br><b>To:</b> Terry Oakley <Terry.Oakley@rdc.ab.ca>; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Terry,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Sounds like you have a lot going on there!<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>How did you move into the 10.5 environment? Did you do a bridge migration or a 'stare and compare'?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>A fast busy could be a few different things (css, partition ... etc) or dns based since you mentioned fqdn or resource based.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>What codec are you trying using?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Have you pulled traces?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>What is the disconnect cause code for one of the failed calls into the hunt pilot?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If you can reproduce a failed call and then send me the traces or the sip messages I can give you a much better answer.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Ryan<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><span style='font-size:7.0pt;color:#575757'>Sent from my T-Mobile 4G LTE Device<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br>-------- Original message --------<br>From: Terry Oakley <br>Date:10/13/2015 6:24 PM (GMT-05:00) <br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <br>Subject: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup. <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We currently are moving from Exchange 2007 to Exchange 2013. We have three CAS servers and 3 Mailbox servers, all virtualized. In our test environment, before we moved from CUCM 6.1 to 10.5 we are able to at least get Exchange 2013 to answer a SIP trunk request from CUCM 6.1. Now in CUCM 10.5 we just get a fast busy when we dial the VM pilot number. Does anyone have experience with this and have a guide that we could follow? We have followed a number of guides from Microsoft and they have not proven to be the magic answer.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have a SIP trunk set to the CAS servers with all three individual servers listed in the Destination section (all FQDN) port 5060<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We have three separate SIP trunks to the three mailbox servers with all three having the ports 5062 through 5068 listed and again FQDN for the destination address. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The VM pilot (route pattern) is associated with the CAS trunk. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Do we need a route list and hence a route group? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank you for your knowledge and wiliness to share. And especially thanks to this forum for providing us the access. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cheers<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Terry<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#1F497D'>Terry Oakley</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#1F497D'>Telecommunications Coordinator </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>Information Technology Services</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#1F497D'>Red Deer College </span></b><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#1F497D'>100 College Blvd. </span><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#33CC33'> </span><span style='font-size:10.0pt;color:#1F497D'>Box 5005 </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>Red Deer<b> </b></span><b><span style='font-size:10.0pt;color:#33CC33'>|</span></b><span style='font-size:10.0pt;color:#33CC33'> </span><span style='font-size:10.0pt;color:#1F497D'>Alberta </span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><span style='font-size:10.0pt;color:#1F497D'>T4N 5H5</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#1F497D'>work (403) 342-<b>3521 </b></span><b><span style='font-size:10.0pt;color:#33CC33'>| </span></b><b><span style='font-size:10.0pt;color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>FAX (403) 343-4034</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></body></html>