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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi, Aaron,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Can you elaborate on what is meant by thin provisioning? We experienced split brain a few weeks ago whereby each uc server thought it was the primary. They became locked and I rebooted the servers. When they came back up they went into split brain recovery mode.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We applied the 20K ova template.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tom<o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Tuesday, October 27, 2015 2:17 PM<br><b>To:</b> Ryan Huff; Aaron Banks; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Only time I’ve seen split brain in UC was when the customer built the VM with thin provisioning. Seems their vm team did all sorts of things wrong….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ryan Huff<br><b>Sent:</b> Tuesday, October 27, 2015 1:26 PM<br><b>To:</b> Aaron Banks <<a href="mailto:amichaelbanks@hotmail.com">amichaelbanks@hotmail.com</a>>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>1.) Shut down the HA node.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>2.) Reboot the primary node<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>3.) Once the primary node is up, place a call into voicemail <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>4.) Power the HA node back on<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>5.) Once HA is up, verify HA status.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><span style='font-size:7.0pt;color:#575757'>Sent from my T-Mobile 4G LTE Device<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br>-------- Original message --------<br>From: Aaron Banks <br>Date:10/27/2015 12:35 PM (GMT-05:00) <br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <br>Subject: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery <o:p></o:p></p><div><p class=MsoNormal><br><br>Has anyone seen/resolved a split brain recovery in Unity Connection 10.5.2? The primary and secondary keep swapping back and forth every few minutes. I can ping and trace to each server. I restarted the primary but that did not resolve the issue. In the RTMT system logs, the secondary sends an NTP query to the primary the response is the primary is inaccessible or down. I'm stumped.<o:p></o:p></p></div><p class=MsoNormal><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>