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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi, <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Questions: What is the best business practice for the type of NTP server to use as the source: windows or some other operating system?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tom<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Aaron Banks<br><b>Sent:</b> Wednesday, October 28, 2015 12:39 AM<br><b>To:</b> Ryan Huff; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri","sans-serif"'>Thank you for all of that. You know what it was - NTP. I shut down the HA. NTP was doing weird things on the primary node and I asked the customer if the NTP server address he gave me was a windows server. Bingo. I changed the NTP source, rebooted the primary, called voicemail and then powered on the HA.<br><br>Lesson learned.<o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Calibri","sans-serif"'><hr size=2 width="100%" align=center id=stopSpelling></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri","sans-serif"'>From: <a href="mailto:ryanhuff@outlook.com">ryanhuff@outlook.com</a><br>To: <a href="mailto:amichaelbanks@hotmail.com">amichaelbanks@hotmail.com</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: RE: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery<br>Date: Tue, 27 Oct 2015 17:25:47 +0000<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>1.) Shut down the HA node.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>2.) Reboot the primary node<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>3.) Once the primary node is up, place a call into voicemail <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>4.) Power the HA node back on<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>5.) Once HA is up, verify HA status.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:7.0pt;font-family:"Calibri","sans-serif";color:#575757'>Sent from my T-Mobile 4G LTE Device<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri","sans-serif"'><br><br>-------- Original message --------<br>From: Aaron Banks <br>Date:10/27/2015 12:35 PM (GMT-05:00) <br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <br>Subject: [cisco-voip] Unity Connection 10.5.2 Split Brain Recovery <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><br><br>Has anyone seen/resolved a split brain recovery in Unity Connection 10.5.2? The primary and secondary keep swapping back and forth every few minutes. I can ping and trace to each server. I restarted the primary but that did not resolve the issue. In the RTMT system logs, the secondary sends an NTP query to the primary the response is the primary is inaccessible or down. I'm stumped.<o:p></o:p></span></p></div></div></div></div></body></html>