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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Odd headset issue on the caller’s end maybe? Yea, get the logs.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Brian Meade<br>
<b>Sent:</b> Thursday, November 5, 2015 11:13 AM<br>
<b>To:</b> Reto Gassmann <voip@mrga.ch><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] called party hears music on hold<o:p></o:p></span></p>
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<p class="MsoNormal">Sounds like something the caller is doing. CallManager traces for one of these calls downloaded from RTMT should show exactly what's happening.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Nov 5, 2015 at 10:57 AM, Reto Gassmann <<a href="mailto:voip@mrga.ch" target="_blank">voip@mrga.ch</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hello Group<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">we have a strange problem on our UCM 10.5, that sometime happens.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If someone calls my IP Phone (7961) and I pick up the call, I hear music on hold. The caller then puts the call on hold and then gets back to the call. Now music on hold is gone and we can talk.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Has anyone had this issue before?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Regards Reto <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
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<p class="MsoNormal"><o:p> </o:p></p>
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