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This doc is a bit dated but describes BLF configuration in relevant detail:<br>
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<a title="Ctrl+Click or tap to follow the link" id="LPlnk184713" href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612/cucmbe-rel_note-612_2.html#wp308676">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612/cucmbe-rel_note-612_2.html#wp308676</a><br>
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<p>When you press the BLF button in the alerting state (flashing amber), and you hear the reorder tone, it is because it is not associate with any pickup groups. In essence, it is trying to pickup a call but can't find a call to pickup.<br>
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<p>Thanks,</p>
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<p>Ryan<br>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> cisco-voip <cisco-voip-bounces@puck.nether.net> on behalf of Haas, Neal <nhaas@co.fresno.ca.us><br>
<b>Sent:</b> Monday, November 16, 2015 10:19 AM<br>
<b>To:</b> 'Michael T. Voity'; 'voip puck'<br>
<b>Subject:</b> Re: [cisco-voip] BFL Pickup button</font>
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<span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Why don’t you configure it as a Line if you want to pick it up?</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"> </span></p>
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<span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Thank you,</span></p>
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<span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D">Neal Haas</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#1F497D"></span></p>
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<b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:windowtext">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:windowtext"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Michael T. Voity<br>
<b>Sent:</b> Monday, November 16, 2015 5:42 AM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] BFL Pickup button</span></p>
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Hello, <br>
<br>
My system is CUCM 10.5.2.12900-14<br>
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I have 1 7962 (67522) that has 2 BLF buttons on it for 2 other phones, 7962 & 7942 phones, (67520 and 67521). The BLF works fine for when i see them off hook and when I press the button to call them.<br>
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In the BLF config I clicked "Call Pickup"<br>
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On my 7962 (67522) the amber light flashes when the other phone is ringing . I press the flashing amber button (67520) and I get a fast busy and on the bottom it says"Key is not active"<br>
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I have made sure the lines and phones subscribe-css is correct in all the right places. I am scratching my head....<br>
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I have stalked around google and the cisco forums and can not figure it out<br>
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I did see a post out there that mentions that I need to configure a "Call Pickup Group" When that is done, I loose my extensions. unless I'm doing it wrong?<br>
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Ideas?<br>
<br>
Thanks, <br>
<br>
-Mike<br>
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<pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: "Courier New"; color: black;">-- </pre>
<pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: "Courier New"; color: black;">Michael T. Voity</pre>
<pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: "Courier New"; color: black;">Network Engineer</pre>
<pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: "Courier New"; color: black;">University of Vermont</pre>
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