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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#002060">Do you have packet captures from the phone when they reset and try to register to CUCM?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#002060">Are there any other errors you see apart from the SSL error?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#002060">Could you pass the console log from the 7925?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jonathan Charles [mailto:jonvoip@gmail.com]
<br>
<b>Sent:</b> Thursday, November 19, 2015 8:28 PM<br>
<b>To:</b> Sreekanth Narayanan (sreenara) <sreenara@cisco.com><br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7925s and 7921s losing registration<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">They were never on a secure cluster... it was 1.4.4.3 before... the issue was there before. We upgraded to try to resolve this issue...<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jonathan<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Nov 19, 2015 at 12:33 AM, Sreekanth Narayanan (sreenara) <<a href="mailto:sreenara@cisco.com" target="_blank">sreenara@cisco.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:#002060">Did you start seeing this issue only after upgrading the firmware?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:#002060">What was the firmware they were running before?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:#002060"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri Light",sans-serif;color:#002060">Were these phones moved from a secure cluster to this one?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="1511e7286198b394__MailEndCompose"><span style="font-family:"Calibri Light",sans-serif;color:#002060"> </span></a><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Thursday, November 19, 2015 7:10 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] 7925s and 7921s losing registration</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<pre>2015-11-18 19:44:13:0140 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre>2015-11-18 19:44:13:0140 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre>2015-11-18 19:44:16:0350 CP-7925G user.err secd: SSL_accept:error in SSLv3 read certificate verify A <o:p></o:p></pre>
<pre>2015-11-18 19:44:16:0420 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre>2015-11-18 19:44:16:0420 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre>2015-11-18 19:44:28:0850 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre>2015-11-18 19:44:28:0850 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A <o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">I upgraded the 7925s to 1.4.7.3</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">and the 7921s to 1.4.6.3
</span><o:p></o:p></p>
<pre>The cluster is NOT secure.<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre>Any ideas on why these would be coming up as rejected?<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre>Jonathan<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D"> </span><o:p></o:p></p>
<pre> <o:p></o:p></pre>
<pre> <o:p></o:p></pre>
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<p class="MsoNormal"><o:p> </o:p></p>
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