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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040">Not to mention further impact caused by a “can’t break what’s broken” approach without having full knowledge of additional dependencies. I would add a third to
your list:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040">3) Do I understand all the dependencies of this service I’m restarting, trunk I’m resetting, server I’m rebooting, or configuration pool I’m restarting? Further,
am I certain the work I’m about to perform will have either a positive or, at least, a neutral effect on the impacted device or software. If not, repeat questions #1 and #2.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040">;)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040">- Dan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#404040"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Ryan Huff<br>
<b>Sent:</b> Friday, November 20, 2015 3:34 PM<br>
<b>To:</b> jcolon424@gmail.com<br>
<b>Cc:</b> Cisco VOIP <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] Restart CUIC<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Amendment: <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Well, You <i>can</i> break <i>almost</i> broke; at that point I would level it against business impact with two questions.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1.) Is this impacting the business (or capacity to do business) in a manner that dictates immediate resolution or can it wait till a scheduled maintenance window?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">2.) What is the impact if I do nothing and the problem progresses, will there be other things impacted that will change my answer to question #1?<br>
<br>
Thanks,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ryan<o:p></o:p></p>
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