<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">For the AC, just 3 users.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matthew Loraditch [mailto:MLoraditch@heliontechnologies.com]
<br>
<b>Sent:</b> Wednesday, November 25, 2015 10:56 AM<br>
<b>To:</b> Mensah, Leonard<br>
<b>Cc:</b> Chris Ward (chrward); cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">For AC it's how many users use the software not how many in the directory. How many logins are defined on your server?<br>
<br>
Sent from my iPad<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Nov 25, 2015, at 10:51 AM, Mensah, Leonard <<a href="mailto:Leonard.Mensah@sourcemedia.com">Leonard.Mensah@sourcemedia.com</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They are some users here that are not associated with LDAP, that is why they don’t show on the attendant console, therefore the discrepancy between number of
users on UCM and CUAC.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I am not sure of the license level for the UCCX, I will try logging into UCCX admin page to make sure.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matthew Loraditch [<a href="mailto:MLoraditch@heliontechnologies.com">mailto:MLoraditch@heliontechnologies.com</a>]
<br>
<b>Sent:</b> Wednesday, November 25, 2015 10:35 AM<br>
<b>To:</b> Mensah, Leonard<br>
<b>Cc:</b> Chris Ward (chrward); <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: question</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<p class="MsoNormal">What level of uccx? And are you sure on attendant console??? That seems way way off.... How are you using it?<br>
<br>
Sent from my iPad<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On Nov 25, 2015, at 10:31 AM, Mensah, Leonard <<a href="mailto:Leonard.Mensah@sourcemedia.com">Leonard.Mensah@sourcemedia.com</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thank you both, I appreciate your insight; please kindly let me know if the below helps.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The total number of users are as follow
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCM has users 370</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCXN has 370 as well</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCCX has 7 users (one supervisor and 6 agents)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CUAC currently has 300 users (enterprise attendant console)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">IM & P has 450 (consultants included)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Leonard
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matthew Loraditch [<a href="mailto:MLoraditch@heliontechnologies.com">mailto:MLoraditch@heliontechnologies.com</a>]
<br>
<b>Sent:</b> Wednesday, November 25, 2015 10:06 AM<br>
<b>To:</b> Chris Ward (chrward); Mensah, Leonard; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: question</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div id="divtagdefaultwrapper">
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Basically as Chris said, a number of variables here. If you provide a total user count for UCM/UCXN/IM&P, a total user count and license level for UCCX and what type of
attendant console you want. I can ballpark the licensing with 1 year of support quickly.</span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Also if you need new UCS servers or not for VM.</span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">I won't be able to give you labor pricing, although I can give an idea on total hours if your user count is near what I am used to dealing with.</span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<div id="Signature">
<div>
<div>
<div>
<div>
<p class="MsoNormal" style="background:white"><span style="color:black">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">Network Engineer</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:#244061"> </span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">We
<b>understand </b>and <b>solve </b>your</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">technology challenges so</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">you can sell and service cars.</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:#244061"> </span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:#244061"><a href="https://mail.heliontechnologies.com/owa/mloraditch@heliontechnologies.com/redir.aspx?SURL=x_NO_73tjZefHbzxgjBv00aHC-znmPbrccKWgcFpxcOfZ5pUJ-PRCGgAdAB0AHAAcwA6AC8ALwB3AHcAdwAuAGYAYQBjAGUAYgBvAG8AawAuAGMAbwBtAC8AaABlAGwAaQBvAG4AdABlAGMAaAA_AHIAZQBmAD0AaABsAA..&URL=https%3a%2f%2fwww.facebook.com%2fheliontech%3fref%3dhl" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#0563C1">Facebook</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black"> | </span><span style="color:#244061"><a href="https://mail.heliontechnologies.com/owa/mloraditch@heliontechnologies.com/redir.aspx?SURL=WY3yE1qTcsksDtZ0FdL5BsAUE9_-is-ZKf5o-hjYrM-fZ5pUJ-PRCGgAdAB0AHAAcwA6AC8ALwB0AHcAaQB0AHQAZQByAC4AYwBvAG0ALwBIAGUAbABpAG8AbgBUAGUAYwBoAA..&URL=https%3a%2f%2ftwitter.com%2fHelionTech" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#0563C1">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black"> | </span><span style="color:#244061"><a href="https://mail.heliontechnologies.com/owa/mloraditch@heliontechnologies.com/redir.aspx?SURL=MmOFx3mO7jLembLuJ5NFgN4P2jjiLnzm4Xh2qNx3Vv2fZ5pUJ-PRCGgAdAB0AHAAcwA6AC8ALwB3AHcAdwAuAGwAaQBuAGsAZQBkAGkAbgAuAGMAbwBtAC8AYwBvAG0AcABhAG4AeQAvAGgAZQBsAGkAbwBuAC0AdABlAGMAaABuAG8AbABvAGcAaQBlAHMAPwB0AHIAawA9AHQAbwBwAF8AbgBhAHYAXwBoAG8AbQBlAA..&URL=https%3a%2f%2fwww.linkedin.com%2fcompany%2fhelion-technologies%3ftrk%3dtop_nav_home" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#0563C1">LinkedIn</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black"> | </span><span style="color:#244061"><a href="https://mail.heliontechnologies.com/owa/mloraditch@heliontechnologies.com/redir.aspx?SURL=HDxwLrdYPnC2mIqWMR78y5pOCiaGs8gAW3AAaZbZ11ifZ5pUJ-PRCGgAdAB0AHAAcwA6AC8ALwBwAGwAdQBzAC4AZwBvAG8AZwBsAGUALgBjAG8AbQAvACsASABlAGwAaQBvAG4AdABlAGMAaABuAG8AbABvAGcAaQBlAHMALwBwAG8AcwB0AHMA&URL=https%3a%2f%2fplus.google.com%2f%2bHeliontechnologies%2fposts" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#0563C1">G+</span></a></span><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:white">
<span style="font-family:"Calibri","sans-serif";color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>>
on behalf of Chris Ward (chrward) <<a href="mailto:chrward@cisco.com">chrward@cisco.com</a>><br>
<b>Sent:</b> Wednesday, November 25, 2015 9:56 AM<br>
<b>To:</b> Mensah, Leonard; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] question</span><span style="font-family:"Calibri","sans-serif";color:black">
</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Leonard,</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cisco licensing is all user-based now. So the question is how many users do you have? Are you interest in CUWL or Al a carte licensing? Do you have a
VM environment already or will you need to purchase UCS hardware to run the new software? How long of a support contract will you be signing? Will you be deploying yourself or would a partner be handling day 0 and day 1 activities?</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">There are hopefully enough partners on this mailer that one will try to “ballpark” it, but they probably will need more than just the application list.</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546A">+Chris</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546A">TME - MediaSense</span><o:p></o:p></p>
</div>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Mensah, Leonard<br>
<b>Sent:</b> Wednesday, November 25, 2015 9:49 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] question</span><o:p></o:p></p>
</div>
</div>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Hi All,</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Does anyone have any idea about what it will cost to upgrade the following Cisco VoIP from Vs. 8.5.1 to 10.5?</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">2 Subscribers</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 Publisher</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">1</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Unity connections</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 UCCX</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 attendant console</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 Presence</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">I just need the ball park, for budgeting purpose, I will get into the details much later. Please assist.</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Thank you,</span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Leonard
</span><o:p></o:p></p>
<p style="background:white"><span style="color:black"> <br>
"This communication is intended solely for the addressee and is confidential and not for third party unauthorized distribution"
</span><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</blockquote>
</div>
</body>
</html>