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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thank you both, I appreciate your insight; please kindly let me know if the below helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The total number of users are as follow
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCM has users 370<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCXN has 370 as well<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">UCCX has 7 users (one supervisor and 6 agents)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CUAC currently has 300 users (enterprise attendant console)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">IM & P has 450 (consultants included)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Leonard
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matthew Loraditch [mailto:MLoraditch@heliontechnologies.com]
<br>
<b>Sent:</b> Wednesday, November 25, 2015 10:06 AM<br>
<b>To:</b> Chris Ward (chrward); Mensah, Leonard; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: question<o:p></o:p></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Basically as Chris said, a number of variables here. If you provide a total user count for UCM/UCXN/IM&P, a total user count and license level for UCCX and what type of
attendant console you want. I can ballpark the licensing with 1 year of support quickly.<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Also if you need new UCS servers or not for VM.<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">I won't be able to give you labor pricing, although I can give an idea on total hours if your user count is near what I am used to dealing with.<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:black">Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">Network Engineer</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:#244061"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">We
<b>understand </b>and <b>solve </b>your</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">technology challenges so</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#244061">you can sell and service cars.</span><span style="color:#244061"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:#244061"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> cisco-voip <cisco-voip-bounces@puck.nether.net>
on behalf of Chris Ward (chrward) <chrward@cisco.com><br>
<b>Sent:</b> Wednesday, November 25, 2015 9:56 AM<br>
<b>To:</b> Mensah, Leonard; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] question</span><span style="font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Leonard,</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cisco licensing is all user-based now. So the question is how many users do you have? Are you interest in CUWL or Al a carte licensing? Do you have a
VM environment already or will you need to purchase UCS hardware to run the new software? How long of a support contract will you be signing? Will you be deploying yourself or would a partner be handling day 0 and day 1 activities?</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">There are hopefully enough partners on this mailer that one will try to “ballpark” it, but they probably will need more than just the application list.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546A">+Chris</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#44546A">TME - MediaSense</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Mensah, Leonard<br>
<b>Sent:</b> Wednesday, November 25, 2015 9:49 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] question<o:p></o:p></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Hi All,<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Does anyone have any idea about what it will cost to upgrade the following Cisco VoIP from Vs. 8.5.1 to 10.5?<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">2 Subscribers<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 Publisher<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">1</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Unity connections<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 UCCX<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 attendant console<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">1 Presence<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">I just need the ball park, for budgeting purpose, I will get into the details much later. Please assist.<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Thank you,<o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Leonard
<o:p></o:p></span></p>
<p style="background:white"><span style="color:black"> <br>
"This communication is intended solely for the addressee and is confidential and not for third party unauthorized distribution"
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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