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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I downloaded a free Bulk ITL tool and scanned.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It was the only one in my own device pool, and the URL works on my deskphone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It appears that I may have grabbed the ONE test phone I had which had this issue…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Great notes – I will read those tonight..this is an area of UCM I don’t know much about<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks, Tim<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Stephen Welsh [mailto:stephen.welsh@unifiedfx.com]
<br>
<b>Sent:</b> Monday, December 14, 2015 5:05 PM<br>
<b>To:</b> Tim Reimers <treimers@ashevillenc.gov><br>
<b>Cc:</b> Brian Meade <bmeade90@vt.edu>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Idle URL not showing up on phone issue<o:p></o:p></span></p>
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<p class="MsoNormal">If it is the ITL File that is invalid it means the phone will have the last config information it received from the TFTP server. Line information is not normally affected, but device level settings are contained with the TFTP config file,
so will no longer update.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you are interested win finding out more about why this can happen etc. I recorded a Webinar series on Endpoint Security & Compliance with Akil Beil (Author of Securing Cisco IP Telephony Networks: <a href="http://www.amazon.co.uk/Securing-Telephony-Networks-Networking-Technology/dp/1587142953">http://www.amazon.co.uk/Securing-Telephony-Networks-Networking-Technology/dp/1587142953</a>)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The entire webinar series can be viewed here:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://www.youtube.com/playlist?list=PLxsqZcpVKWYNTz77yhLTS7WW7w-7MB3kg">https://www.youtube.com/playlist?list=PLxsqZcpVKWYNTz77yhLTS7WW7w-7MB3kg</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The most relevant session for ITL Issues (might be a red herring for your issue though) is this video:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://youtu.be/My62ILJcSr4?list=PLxsqZcpVKWYNTz77yhLTS7WW7w-7MB3kg">https://youtu.be/My62ILJcSr4?list=PLxsqZcpVKWYNTz77yhLTS7WW7w-7MB3kg</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">At the end of the day, just try deleting the ITL File, if that doesn’t work you can move on to see what else it may be.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Kind Regards.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Stephen Welsh<o:p></o:p></p>
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<p class="MsoNormal">CTO<o:p></o:p></p>
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<p class="MsoNormal">UnifiedFX<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 14 Dec 2015, at 21:53, Tim Reimers <<a href="mailto:treimers@ashevillenc.gov">treimers@ashevillenc.gov</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">4:13:11p 9: Name=SEP001B2A20C2FC Load= 9.3(1SR1.1S) TFTP Error<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">But this is the correct TFTP server<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#003031">TFTP Server 1</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#003031">192.168.200.2</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:bmeade90@gmail.com">bmeade90@gmail.com</a>
[<a href="mailto:bmeade90@gmail.com">mailto:bmeade90@gmail.com</a>]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>Brian Meade<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Monday, December 14, 2015 4:51 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Tim Reimers <<a href="mailto:treimers@ashevillenc.gov">treimers@ashevillenc.gov</a>><br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] Idle URL not showing up on phone issue</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Tim,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Check the status messages on the phone and see if it's downloading the TFTP configuration okay. Might be an ITL issue or TFTP server not correct on the phone. You can check the TFTP configuration on that same Network Configuration page.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Brian<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">On Mon, Dec 14, 2015 at 4:40 PM, Tim Reimers <<a href="mailto:treimers@ashevillenc.gov" target="_blank"><span style="color:purple">treimers@ashevillenc.gov</span></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi all –<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I’m trying to set an idle URL on one specific phone, using the IDLE settings under the Device.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">When I go into External Data Locations Information, and set the IDLE URL of<o:p></o:p></p>
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<p class="MsoNormal"><a href="http://voipsrv.abcd.com/graphics1.xml" target="_blank"><span style="color:purple">http://voipsrv.abcd.com/graphics1.xml</span></a><span class="apple-converted-space"> </span>(slightly changed to protect the not-so-innocent)<o:p></o:p></p>
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<p class="MsoNormal">and an IDLE seconds of 2<o:p></o:p></p>
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<p class="MsoNormal">the phone simply never does anything.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">We are at the defaults systemwide of _<i>not</i>_ having an idle url or idle seconds set.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Here’s the weird thing:<o:p></o:p></p>
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<p class="MsoNormal">When I open the IP of the phone in a browser and look at the Network Configuration, the IDLE URL there is blank, and the Idle Seconds is “0”<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">That would seem to imply that the phone is never learning the new IDLE settings.<o:p></o:p></p>
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<p class="MsoNormal">I have reset the phone, “applied” the configuration, etc –<o:p></o:p></p>
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<p class="MsoNormal">but nothing I can do will make the idle URL come up.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Background:<o:p></o:p></p>
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<p class="MsoNormal">UCM 9.1<o:p></o:p></p>
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<p class="MsoNormal">IP phone 7941 SCCP, load SCCP<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Incidentally, just in case anyone has ideas – what I would like to do is have the phone show a repeating series of graphics – aka, an animated GIF sort of thing.<o:p></o:p></p>
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<p class="MsoNormal">Given that the phone doesn’t do actual GIF displays, I may have to work that out another way, if anyone has ideas.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Thanks, Tim<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"><span style="color:purple">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><o:p></o:p></p>
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