<div dir="ltr">Right, but when I do an export of phones, I see each user is assigned to the device TWICE... not two users, the same user twice.<div><br></div><div><br></div><div>Jonathan</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Dec 21, 2015 at 11:32 AM, Christine See-Evans <span dir="ltr"><<a href="mailto:christine.see.evans@chemeketa.edu" target="_blank">christine.see.evans@chemeketa.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>In my experience, this is with the new licensing scheme as the new licensing method is user based. If your CUCM is licensed for CUWL count higher than your number of users with multiple assignments then you're okay (however CUWL count is limited in most orgs as they are pricey). Suggestion is to unassign multiple assigned users from certain devices to fix the issue.<br><br></div><div>Hope this helps.<br></div><br></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div><div><div><div><font size="2"><span style="font-family:verdana,sans-serif"><b><br><br><br>Christine See-Evans</b></span></font>, BCS, MBA<br></div><span style="font-family:verdana,sans-serif"><i>Network Analyst</i><br></span></div><span style="font-family:verdana,sans-serif"><font size="2">Chemeketa Community College</font><br></span></div><span style="font-family:verdana,sans-serif">4000 Lancaster Drive NE,<br></span></div><span style="font-family:verdana,sans-serif">Salem, OR 97305</span><br></div><a href="mailto:cseeevan@chemeketa.edu" target="_blank">christine.see.evans@chemeketa.edu</a><br><a href="mailto:cseeevan@chemeketa.edu" target="_blank">(503)589-7776</a><br><br><br><div style="font-family:georgia,serif;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(0,0,0);font-size:1.1em;line-height:1.5em"><span style="color:rgb(0,0,0);font-weight:bold;font-size:1.1em">“</span>The real man smiles in trouble, gathers strength from distress, and grows brave by reflection.<span style="color:rgb(0,0,0);font-weight:bold">”</span></div><br style="color:rgb(102,102,102);font-family:georgia,serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:18.46px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br style="color:rgb(102,102,102);font-family:georgia,serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:18.46px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><span style="font-family:georgia,serif;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:18.46px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(0,0,0);font-weight:bold;padding-left:12px;font-size:1.1em">― Thomas Paine<span> </span></span><span style="font-family:georgia,serif;font-style:normal;font-variant:normal;letter-spacing:normal;line-height:18.46px;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;color:rgb(0,0,0);font-weight:bold;padding-left:12px;font-size:1.1em"></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote"><div><div class="h5">On Mon, Dec 21, 2015 at 9:11 AM, Jonathan Charles <span dir="ltr"><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of the devices have the same user assigned twice (as User ID 1 and User ID 2)...<div><br></div><div>Further, TAC is claiming that this is causing the CCM service to spike and crash.</div><div><br></div><div>Just curious if there is a known issue with this... and possibly how it happened</div><span><font color="#888888"><div><br></div><div><br></div><div><br></div><div>Jonathan</div></font></span></div>
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