<div dir="ltr">Yeah, BAT is useless here...<div><br></div><div><br></div><div>Jonathan</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Dec 21, 2015 at 2:39 PM, Jonathan Charles <span dir="ltr"><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">I mean this:<div><br></div><div><img src="cid:ii_151c644982c970fc" alt="Inline image 1" width="293" height="195"><br></div><div><br></div><div>So, for each device, each user is assigned twice... I need to clear this out and reassociate... any idea how to? Other than to clear out the fields and re-upload?</div><span class="HOEnZb"><font color="#888888"><div><br></div><div><br></div><div><br></div><div>Jonathan</div></font></span></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Dec 21, 2015 at 2:33 PM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">The fields marked "User ID 1", "User ID 2", "User ID N", etc. are not the Owner User ID. That field is marked "Owner User ID"<div><br></div><div>The User ID N fields are a list of user who can control this device. In other words, simply go to one of the End User accounts in CUCM and disassociate the phone from the user's control and these will start to go away.</div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>On Mon, Dec 21, 2015 at 11:11 AM, Jonathan Charles <span dir="ltr"><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr">So, doing a bulk export of phones inCUCM 10.5.2 I noticed that many of the devices have the same user assigned twice (as User ID 1 and User ID 2)...<div><br></div><div>Further, TAC is claiming that this is causing the CCM service to spike and crash.</div><div><br></div><div>Just curious if there is a known issue with this... and possibly how it happened</div><span><font color="#888888"><div><br></div><div><br></div><div><br></div><div>Jonathan</div></font></span></div>
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