<div dir="ltr">Close it, right-click on the icon to start it and run it as administrator.<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Dec 29, 2015 at 2:06 PM, Mensah, Leonard <span dir="ltr"><<a href="mailto:Leonard.Mensah@sourcemedia.com" target="_blank">Leonard.Mensah@sourcemedia.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">All,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I install IP Communicator on my desktop, and I am having some issues configuring.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I click on preferences and select use specific  URL,  <a href="https://xxxx" target="_blank">https://xxxx</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I click on the network tap but everything is gray out… I can make any change…I can’t select specific TFTP.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Any thoughts?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ryan Huff<br>
<b>Sent:</b> Tuesday, December 29, 2015 1:51 PM<br>
<b>To:</b> Matthew Loraditch; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Telepresence Training<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">I've never made videos for the SX series and YT doesn't seem to have any great offerings either. The Cisco guides for the SX20 (<a href="http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html" target="_blank">http://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-quick-set-series/products-user-guide-list.html</a>)
 seem nice though, lots of pictures.<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><u></u> <u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Regarding TMS, I have a couple that I am editing/cleaning up that I did a few weeks ago (Scheduling and basic operations), I'll send them over to you once I am done (should
 be this weekend).<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><u></u> <u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Thanks,<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><u></u> <u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">= Ryan =
<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"><u></u> <u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Email:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Spark:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Twitter:
<a href="http://twitter.com/ryanthomashuff" target="_blank">@ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">LinkedIn:
<a href="http://linkedin.com/in/ryanthomashuff" target="_blank">ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Web
<a href="http://ryanthomashuff.com" target="_blank">ryanthomashuff.com</a><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Calibri","sans-serif";color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br>
<b>Sent:</b> Tuesday, December 29, 2015 1:25 PM<br>
<b>To:</b> Ryan Huff; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Telepresence Training</span><span style="font-family:"Calibri","sans-serif";color:black">
<u></u><u></u></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><a name="151ef226e72b6e2f__MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">SX Series with Touch 10. SX20s specifically. TMS also.</span></a><span style="color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><span style="color:black"><u></u><u></u></span></p>
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<p style="margin-bottom:12.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:443.541.1518" value="+14435411518" target="_blank">443.541.1518</a></span><span style="color:black"><u></u><u></u></span></p>
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 | </span><span style="color:black"><a href="https://twitter.com/HelionTech" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif"">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> |
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 | </span><span style="color:black"><a href="https://plus.google.com/+Heliontechnologies/posts" target="_blank"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif"">G+</span></a><u></u><u></u></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><span style="color:black"><u></u><u></u></span></p>
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<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Ryan Huff [mailto:<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>]
<br>
<b>Sent:</b> Tuesday, December 29, 2015 1:23 PM<br>
<b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: Telepresence Training</span><span style="color:black"><u></u><u></u></span></p>
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<p style="background:white"><span style="color:black"> <u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">I see!
<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">What sort of training technology topics are you looking for (TMS Scheduling, SX/MX/EX .. etc)? I have a small cache of recent end-user videos I've done (DRM Free, not customer
 specific) for some video applications, might have something that will help you out.<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">= Ryan =
</span><span style="color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Email:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Spark:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Twitter:
<a href="http://twitter.com/ryanthomashuff" target="_blank">@ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">LinkedIn:
<a href="http://linkedin.com/in/ryanthomashuff" target="_blank">ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Web
<a href="http://ryanthomashuff.com" target="_blank">ryanthomashuff.com</a><u></u><u></u></span></p>
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<span style="font-family:"Calibri","sans-serif";color:black"> </span><span style="color:black"><u></u><u></u></span></p>
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<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br>
<b>Sent:</b> Tuesday, December 29, 2015 1:13 PM<br>
<b>To:</b> Ryan Huff; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Telepresence Training</span><span style="font-family:"Calibri","sans-serif";color:black">
</span><span style="color:black"><u></u><u></u></span></p>
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<span style="font-family:"Calibri","sans-serif";color:black"> </span><span style="color:black"><u></u><u></u></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks I should have specified! end-user training is what we are looking for. But this would be useful for some of my team members so thanks for that!</span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
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<p style="margin-bottom:12.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:443.541.1518" value="+14435411518" target="_blank">443.541.1518</a></span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
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<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Ryan Huff [<a href="mailto:ryanhuff@outlook.com" target="_blank">mailto:ryanhuff@outlook.com</a>]
<br>
<b>Sent:</b> Tuesday, December 29, 2015 1:07 PM<br>
<b>To:</b> Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>>;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: Telepresence Training</span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Hi Matthew! I hope you are doing well!<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Here are some of my thoughts below. If you're talking about Cisco TelePresence in context of a generalized technology, you're really talking about quite a few different
 applications. My suggestion would be to start with the fundamentals book referenced below, if you're completely new to video. If you have a solid grasp on video, I would start with Cisco TelePresence Management (TMS) and work to understand that first, the
 next thing I would learn is TelePresenece Content Server (TCS) and then TelePresence Conductor, CMR (the A2Q process alone can be a mind-bending experience) ... etc. I would save VCS/Expressway until the end of the education journey.
<u></u><u></u></span></p>
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<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:"Calibri","sans-serif"">Cisco dCloud's (<a href="http://dcloud.cisco.com" target="_blank">http://dcloud.cisco.com</a>) "Cisco Preferred Architecture for Video 10.6 v1" is a great content session to get some the products spun-up in 15 or so minutes.
 Admittedly, this works best if you have a couple of video endpoints (9971 .. etc) and a spare router so you can connect your phones to their cloud. Although, if you just wanted to look at some of the servers and familiarize yourself with the GUI ... etc, you
 can use Anyconnect and a PC/Laptop </span><u></u><u></u></li></ul>
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<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:"Calibri","sans-serif"">Here is a CiscoPress book at Amazon called, "Cisco Telepresence Fundamentals" (if you're the reading type):
<a href="http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8&qid=1451410945&sr=8-2&keywords=cisco+telepresence+books" target="_blank">
http://www.amazon.com/Cisco-TelePresence-Fundamentals-Tim-Szigeti-ebook/dp/B002AWX68E/ref=sr_1_2?ie=UTF8&qid=1451410945&sr=8-2&keywords=cisco+telepresence+books</a></span><u></u><u></u></li></ul>
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<li class="MsoNormal" style="color:black;background:white">
<span style="font-family:"Calibri","sans-serif"">Here is a course (Implementing Cisco TelePresence Video Solutions, Part 1 - VTVS1) from the Learning Network Store: <a href="https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381" target="_blank">https://learningnetworkstore.cisco.com/collaboration/implementing-cisco-telepresence-video-solutions-part-1-vtvs1-vtvs1-1-0-017381</a></span><u></u><u></u></li></ul>
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<span style="font-family:"Calibri","sans-serif"">This is a nice snapshot of several labs/courses available from Cisco for TelePresence related material:
<a href="http://www.cisco.com/c/en/us/training-events/resources/learning-services/technology/collaboration.html" title="Ctrl+Click or tap to follow the link" target="_blank">
http://www.cisco.com/c/en/us/training-events/resources/learning-services/technology/collaboration.html</a>
</span><u></u><u></u></li></ul>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">= Ryan =
<u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Email:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Spark:
<a href="mailto:ryanthomashuff@outlook.com" target="_blank">ryanthomashuff@outlook.com</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Twitter:
<a href="http://twitter.com/ryanthomashuff" target="_blank">@ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">LinkedIn:
<a href="http://linkedin.com/in/ryanthomashuff" target="_blank">ryanthomashuff</a><u></u><u></u></span></p>
<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black">Web
<a href="http://ryanthomashuff.com" target="_blank">ryanthomashuff.com</a><u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
 on behalf of Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>><br>
<b>Sent:</b> Tuesday, December 29, 2015 12:09 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Telepresence Training</span><span style="font-family:"Calibri","sans-serif";color:black">
<u></u><u></u></span></p>
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<p style="background:white"><span style="font-family:"Calibri","sans-serif";color:black"> <u></u><u></u></span></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Anyone ever come across something for this? Videos or anything?</span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
<p style="margin-bottom:12.0pt;background:white"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
Network Engineer<br>
Direct Voice: <a href="tel:443.541.1518" value="+14435411518" target="_blank">443.541.1518</a></span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="https://www.facebook.com/heliontech?ref=hl" target="_blank"><span style="font-size:8.0pt">Facebook</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black">
 | </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="https://twitter.com/HelionTech" target="_blank"><span style="font-size:8.0pt">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black">
 | </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="https://www.linkedin.com/company/helion-technologies?trk=top_nav_home" target="_blank"><span style="font-size:8.0pt">LinkedIn</span></a></span><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:black">
 | </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="https://plus.google.com/+Heliontechnologies/posts" target="_blank"><span style="font-size:8.0pt">G+</span></a></span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> </span><span style="font-family:"Calibri","sans-serif";color:black"><u></u><u></u></span></p>
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 <br>
"This communication is intended solely for the addressee and is confidential and not for third party unauthorized distribution"
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