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If you regenerated certs to get into this state and don’t have an ITLRecovery cert present there is a process TAC can use to use your old cert to update the phones.
<div class="">If you have an ITLRecovery cert already (and the phones have an ITL with it included) then just use that. </div>
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<div class="">Either way I’d recommend this for your path forward.</div>
<div class="">1) Grab your towel </div>
<div class="">2) Don’t panic</div>
<div class="">3) Call TAC</div>
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<div class="">-Ryan </div>
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<div class="">On Jan 19, 2016, at 3:11 AM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com" class="">jonvoip@gmail.com</a>> wrote:</div>
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<div dir="ltr" class="">I actually bought the $499 ITL eraser, but it won't connect to the cluster because it is over 3000 phones... and there doesn't appear to be a way to order a bigger one online...
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<div class="">Jonathan</div>
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<div class="gmail_quote">On Mon, Jan 18, 2016 at 1:42 PM, Stephen Welsh <span dir="ltr" class="">
<<a href="mailto:stephen.welsh@unifiedfx.com" target="_blank" class="">stephen.welsh@unifiedfx.com</a>></span> wrote:<br class="">
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<div class="">Thanks Brian,</div>
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<div class="">Given it’s for a bank, I guess you may want to ensure it is CUCM Compatible?</div>
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<div class="">PhoneView from UnifiedFX (<a href="http://www.unifiedfx.com/" target="_blank" class="">http://www.unifiedfx.com</a>) is the only IVT Tested application that performs Bulk delete of ITL Files (as well as full endpoint management too).</div>
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<div class="">Also,</div>
<div class="">PhoneView was the first application to delete ITL Files in bulk and bypass the phones web server by using CTI. As an example, of one our clients (a large domestic US bank) managed to delete 52,000 ITL Files in a single 4 hour change window.</div>
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Stephen Welsh</div>
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CTO</div>
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<div class="">On 18 Jan 2016, at 19:36, Brian Meade <<a href="mailto:bmeade90@vt.edu" target="_blank" class="">bmeade90@vt.edu</a>> wrote:</div>
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<div dir="ltr" class="">Unified FX is the one I've heard the most success with- <a href="http://www.unifiedfx.com/itl-delete/" target="_blank" class="">http://www.unifiedfx.com/itl-delete/</a></div>
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<div class="gmail_quote">On Mon, Jan 18, 2016 at 2:16 PM, Jonathan Charles <span dir="ltr" class="">
<<a href="mailto:jonvoip@gmail.com" target="_blank" class="">jonvoip@gmail.com</a>></span> wrote:<br class="">
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<div dir="ltr" class="">Yeah, web access is a no no, the place is a bank... how much do the other companies charge for their software?<span class=""><font color="#888888" class="">
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<div class="">Jonathan</div>
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<div class="gmail_quote">On Mon, Jan 18, 2016 at 9:56 AM, Brian Meade <span dir="ltr" class="">
<<a href="mailto:bmeade90@vt.edu" target="_blank" class="">bmeade90@vt.edu</a>></span> wrote:<br class="">
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<div dir="ltr" class="">It's very basic and only used in emergencies. You must have already had web access enabled on the phones and the phones must already have had a proper authentication URL. You need the IP addresses of all your IP phones. It sends button
presses one by one with one phone at a time so takes a very long time for large clusters.
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<div class="">The tools made by 3rd party companies for this task are much more efficient at this.</div>
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<div class="">On Mon, Jan 18, 2016 at 9:08 AM, Jonathan Charles <span dir="ltr" class="">
<<a href="mailto:jonvoip@gmail.com" target="_blank" class="">jonvoip@gmail.com</a>></span> wrote:<br class="">
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<div dir="ltr" class="">I saw on a forum posting
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<div class=""><a href="https://supportforums.cisco.com/document/60716/migrating-ip-phones-between-clusters-cucm-8-and-itl-files" target="_blank" class="">https://supportforums.cisco.com/document/60716/migrating-ip-phones-between-clusters-cucm-8-and-itl-files</a><br class="">
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<div class="">That TAC has a bulk ITL eraser... does anyone know anything about it?</div>
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<div class="">Jonathan</div>
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