<div dir="ltr">Hey everyone,<div><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px"></p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">I'm seeing an issue with UCCX 10.6(1)10000.39 where database replication between the 2 UCCX nodes was having issues resulting in no new call data being populated in the CUIC Historical Reports such as the Detailed Call by Call CCDR report.</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px"></p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">We fixed the replication issue and now new calls are showing in the CUIC report successfully but we still have a gap of missing data in the reports.</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px"></p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">The actual call records look to be in the database:</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">admin:run uccx sql db_cra select count(*) from contactcalldetail where startDateTime >= '2016-01-27 00:00:01'<br style="outline:none">(COUNT(*))<br style="outline:none">----------<br style="outline:none">20519</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px"></p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">But CUIC is only pulling in the new calls.  Any ideas how to fix this?</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px"></p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">Thanks,</p><p style="outline:none;margin:0px 0px 10px;color:rgb(51,51,51);font-family:Arial,sans-serif;font-size:14.4px">Brian</p></div></div>