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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I personally have not seen a problem based on mixed or uppercase and UCCX, I just had a guy at TAC say I should change it because it will cause me lots of problems. So I did on that system, but then I have other customers who have uppercase that I did not install, but have not run into problems. I just was surprised when he pulled out a doc to support his claim that lowercase was required.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I have seen problems with certificates and mixed or uppercase domains, where the system did not think the SANs matched because the CA set all of the domains to lowercase, but the UCOS thought it should be uppercase.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>So now I am very particular about making sure domains are lowercase. Hostnames, not so much.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>-Nate<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> avholloway@gmail.com [mailto:avholloway@gmail.com] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> Thursday, February 11, 2016 9:30 AM<br><b>To:</b> NateCCIE <nateccie@gmail.com><br><b>Cc:</b> Randall Saborio <ill2029@gmail.com>; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] UPPERCASE lowercase host names<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>How strongly enforced is that UCCX hostname in lowercase requirement? I have seen upper case used all over the place.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I have also seen, someone named their Unity Connection server "ciscounity" and then they had to rebuild it. (this was during installation)<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><a href="https://tools.cisco.com/bugsearch/bug/CSCsl80572">https://tools.cisco.com/bugsearch/bug/CSCsl80572</a><o:p></o:p></p></div><div><p class=MsoNormal><a href="https://tools.cisco.com/bugsearch/bug/CSCua76717">https://tools.cisco.com/bugsearch/bug/CSCua76717</a><o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Feb 11, 2016 at 8:12 AM, NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank">nateccie@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal>Uccx lowercase is required. <o:p></o:p></p></div><div><p style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;text-indent:-.25in;line-height:14.4pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Be aware that the field values (namely hostname and passwords) that you enter while you are running the installation program are case sensitive. Hostname must be in lower case, and the character limit is 24 characters. <o:p></o:p></p><p style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;line-height:14.4pt'><o:p> </o:p></p><p style='mso-margin-top-alt:6.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;line-height:14.4pt'><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/UCCX_BK_C2956BDB_00_uccx-install-upgrade-guide-106/UCCX_BK_C2956BDB_00_cisco-unified-contact-center-express_chapter_01.html" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/UCCX_BK_C2956BDB_00_uccx-install-upgrade-guide-106/UCCX_BK_C2956BDB_00_cisco-unified-contact-center-express_chapter_01.html</a><o:p></o:p></p><div><p class=MsoNormal>Sent from my iPhone<o:p></o:p></p></div></div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Feb 11, 2016, at 7:06 AM, Randall Saborio <<a href="mailto:ill2029@gmail.com" target="_blank">ill2029@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Hi Matthew,<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I think you could be referring to a restriction that was pre CM 4.x. But from CM 5.x I think it just matters to make it consistent. Where I think it could be a problem is if let's say you have a system with hostname in uppercase and proper DRF backup. Then due to system failure, you need a DRF restore but during install you use the hostname in lowercase, then I think you will have problems.<o:p></o:p></p></div><p class=MsoNormal>Regards,<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal>Randall "da ill" Saborio<br>CCIE Voice Wannabe #10054675811<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Feb 11, 2016 at 5:48 AM, Matthew Collins <<a href="mailto:mcollins@block.co.uk" target="_blank">mcollins@block.co.uk</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'>Hi All,</span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'> </span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'>I’m sure I read somewhere on a Cisco Doc that all UC hostname should be set up using lowercase name. But I can’t seem to find anything documented with the exception of CWMS documents.</span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'> </span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'>Can anyone clarify this and hopefully point me to a relevant document.</span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'> </span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'> </span><span lang=EN-GB><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-GB style='color:#2F5496'> </span><span lang=EN-GB><o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></blockquote></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>