<div dir="ltr">I believe when you upload an MoH file to CUCM it stores it in G729 as one of the formats. Then you could try retrieving it via CLI. Not sure if it will work, haven't tried. <div><br></div><div><a href="http://www.netcraftsmen.com/retrieving-music-on-hold-moh-files-from-cucm/">http://www.netcraftsmen.com/retrieving-music-on-hold-moh-files-from-cucm/</a><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 16, 2016 at 11:17 AM, James Buchanan <span dir="ltr"><<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">No, just for G711. I don't have a solution for G729. Hopefully someone else does.<br></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 16, 2016 at 11:12 AM, abbas Wali <span dir="ltr"><<a href="mailto:abbaseo@gmail.com" target="_blank">abbaseo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">are we talking about converting them to G729?</div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">i took all the steps few times now and everytime its the same.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">even the file show it is been saved in 64kbps instead of 8.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)"><img src="cid:ii_152eada58cb0b784" alt="Inline images 1" width="350" height="198"><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 16 February 2016 at 16:03, James Buchanan <span dir="ltr"><<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">You can do it in Audacity under Other Formats when you export the file. However, I've never seen an option for G729.<br></div><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Feb 16, 2016 at 10:17 AM, abbas Wali <span dir="ltr"><<a href="mailto:abbaseo@gmail.com" target="_blank">abbaseo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(0,0,0)">yes seen them but again they save it in g711's. also in the new audacity there is no <span style="color:rgb(51,51,51);font-family:'Droid Sans',sans-serif;font-size:18px;line-height:23.04px">CCIT U-Law !!</span></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 16 February 2016 at 15:12, James Buchanan <span dir="ltr"><<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div></div><div>Even to g729?</div><div><div><div><br>On 16 Feb 2016, at 10:11 AM, Haas, Neal <<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I use audacity all of the time to convert to a “Cisco” format.. here are two links for you<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="http://www.netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/" target="_blank">http://www.netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="http://xyfon.com/tech-tips/saving-wav-files-for-cisco-unified-call-centre-express-prompts-uccx-using-audacity/" target="_blank">http://xyfon.com/tech-tips/saving-wav-files-for-cisco-unified-call-centre-express-prompts-uccx-using-audacity/</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>abbas Wali<br>
<b>Sent:</b> Tuesday, February 16, 2016 7:09 AM<br>
<b>To:</b> James Buchanan <<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCX 9 prompts gibberish<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">indeed that is the case. <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">thanks alot.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif;color:black">any free tool to record g729. Have tried Audacity but cant bring it as low as 8kbps. <u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On 16 February 2016 at 14:29, James Buchanan <<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hello,<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">In the System settings, are you set to use G729 for your prompts or G711? UCCX will not play one or the other. If you record G711 and upload to a system set to play G729, that'll be the result.<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks,<u></u><u></u></p>
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<p class="MsoNormal">James<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Tue, Feb 16, 2016 at 9:26 AM, abbas wali <<a href="mailto:abbaseo@gmail.com" target="_blank">abbaseo@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span lang="EN-GB">Hi guys,
<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Just need a quick help here.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Every prompt I record ( via UnityC or Audacity etc ) upload and can only hear gibberish.
<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">But when I load an already saved file in G729 – it plays okay.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">I have checked an my regions for phone dpool and application trigger are in the same region set to g711.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">The only other thing is that I am calling from a softphone vpn’ed. ( but that shouldn’t make any difference )<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"> <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Please help.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Thanks in advance.
<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <span><font color="#888888"><u></u></font></span></p><span><font color="#888888">
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal"><b><u><span style="font-size:13.5pt;color:#eeeeee;background:#999999">Abbas Wali</span></u></b><u></u><u></u></p>
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</font></span></div><span><font color="#888888">
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</font></span></div></blockquote></div></div></div></blockquote></div><span><font color="#888888"><br><br clear="all"><span><font color="#888888"><div><br></div>-- <br><div><div dir="ltr"><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span style="color:rgb(238,238,238)"><span style="background-color:rgb(153,153,153)"><u><b><font size="4"><font face="times new roman,serif">Abbas Wali</font></font></b></u><span></span></span></span><br></font><div><div><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span><span style="background-color:rgb(255,0,0)"></span></span></font></div></div></div></div>
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</font></span></blockquote></div><span><font color="#888888"><br></font></span></div><span><font color="#888888">
</font></span></div></div></blockquote></div><span><font color="#888888"><br><br clear="all"><div><br></div>-- <br><div><div dir="ltr"><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span style="color:rgb(238,238,238)"><span style="background-color:rgb(153,153,153)"><u><b><font size="4"><font face="times new roman,serif">Abbas Wali</font></font></b></u><span></span></span></span><br></font><div><div><font style="font-family:comic sans ms,sans-serif;color:rgb(51,102,255)" size="4"><span><span style="background-color:rgb(255,0,0)"></span></span></font></div></div></div></div>
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</blockquote></div><br></div>
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