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<div>You can also, as a quick test, enable BFCP on the individual CSF device profiles if this in fact a heterogeneous Jabber client scenario.<br>
<br>
Thanks,</div>
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<div id="AppleMailSignature">Ryan</div>
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On Feb 17, 2016, at 5:37 PM, Brian Meade <<a href="mailto:bmeade90@vt.edu">bmeade90@vt.edu</a>> wrote:<br>
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<div dir="ltr">And it looks like screen sharing without a call only works for J4W to J4W, not for J4M.  Does it work okay for 2 Windows Machines?
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<div>Between J4W and J4M, you need to be in a video call between the 2 clients and the initiate the screen sharing.  That also requires BFCP to be enabled on the SIP profile.</div>
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<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Feb 17, 2016 at 5:34 PM, Brian Meade <span dir="ltr">
<<a href="mailto:bmeade90@vt.edu" target="_blank">bmeade90@vt.edu</a>></span> wrote:<br>
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<div dir="ltr">There's a few things to check here- <a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110_chapter_01110.html#CJAB_TK_EF2738FB_00" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110_chapter_01110.html#CJAB_TK_EF2738FB_00</a>
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<div>We'll probably need to look at the problem reports to really see where the connection is breaking down if all of that is set up correctly.</div>
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<div>Do you have a custom jabber-config.xml in place already?  What does that look like?</div>
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<div class="gmail_quote">On Wed, Feb 17, 2016 at 4:16 PM, Michael Voity <span dir="ltr">
<<a href="mailto:mvoity@uvm.edu" target="_blank">mvoity@uvm.edu</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Thanks Brian,
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Network Connectivity is good.   Client 2 is one of our developers and Client 1 is me.  The issue is easily reproducible .   Both of which are behind firewalls.  
 Both Firewalls have been tail’d to see if there are any deny’s.   No deny’s<u></u><u></u></span></p>
<span>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">-Mike<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">--
</span><span style="color:gray"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Michael T. Voity<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Network Engineer<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">University of Vermont<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray"><a href="tel:%28802%29656-8112" value="+18026568112" target="_blank">(802)656-8112</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<a href="mailto:bmeade90@gmail.com" target="_blank">bmeade90@gmail.com</a> [mailto:<a href="mailto:bmeade90@gmail.com" target="_blank">bmeade90@gmail.com</a>]
<b>On Behalf Of </b>Brian Meade<br>
<b>Sent:</b> Wednesday, February 17, 2016 16:09<br>
<b>To:</b> Michael Voity <<a href="mailto:mvoity@uvm.edu" target="_blank">mvoity@uvm.edu</a>><br>
<b>Cc:</b> Ryan Huff <<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>>; voip puck <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: [cisco-voip] File Transfer in Jabber<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">BFCP is only needed if escalating a video call to screen-sharing.  Regular screen sharing from the Jabber client while not on a call shouldn't use it.<u></u><u></u></p>
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<p class="MsoNormal">I'd suggest getting a problem report and packet capture from the 2 clients doing these tasks to get a better idea if there are any network connectivity issues.<u></u><u></u></p>
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<p class="MsoNormal">On Wed, Feb 17, 2016 at 4:01 PM, Michael Voity <<a href="mailto:mvoity@uvm.edu" target="_blank">mvoity@uvm.edu</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">By the looks of it, No.   
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">But it looks like I should follow this guide -
</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110_chapter_0111.html" target="_blank">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110_chapter_0111.html</a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">-Mike</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">--
</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Michael T. Voity</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Network Engineer</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">University of Vermont</span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ryan Huff [mailto:<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>]
<br>
<b>Sent:</b> Wednesday, February 17, 2016 15:43<br>
<b>To:</b> Michael Voity <<a href="mailto:mvoity@uvm.edu" target="_blank">mvoity@uvm.edu</a>>; 'voip puck' <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b> Re: File Transfer in Jabber</span><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Michael,</span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Do you have binary floor control protocol (BFCP) enabled on both of the clients?</span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Thanks,</span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">= Ryan =
</span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Email:
</span><a href="mailto:ryanhuff@outlook.com" target="_blank"><span style="font-family:"Calibri",sans-serif">ryanhuff@outlook.com</span></a><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Spark:
</span><a href="mailto:ryanhuff@outlook.com" target="_blank"><span style="font-family:"Calibri",sans-serif">ryanhuff@outlook.com</span></a><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Twitter:
</span><a href="http://twitter.com/ryanthomashuff" title="Ctrl+Click or tap to follow the link" target="_blank"><span style="font-family:"Calibri",sans-serif">@ryanthomashuff</span></a><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">LinkedIn:
</span><a href="http://linkedin.com/in/ryanthomashuff" target="_blank"><span style="font-family:"Calibri",sans-serif">ryanthomashuff</span></a><u></u><u></u></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Web
</span><a href="http://ryanthomashuff.com" target="_blank"><span style="font-family:"Calibri",sans-serif">ryanthomashuff.com</span></a><u></u><u></u></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> cisco-voip <</span><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">cisco-voip-bounces@puck.nether.net</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">>
 on behalf of Michael Voity <</span><a href="mailto:mvoity@uvm.edu" target="_blank"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">mvoity@uvm.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sent:</b> Wednesday, February 17, 2016 3:36 PM<br>
<b>To:</b> 'voip puck'<br>
<b>Subject:</b> [cisco-voip] File Transfer in Jabber</span><span style="font-family:"Calibri",sans-serif;color:black">
</span><u></u><u></u></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hello,
</span><u></u><u></u></p>
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<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I seem to be having an issue with my CUPS cluster.   Hoping someone on list can guide me in a good direction.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">My CUPS servers – are at 10.5.2.22900-2</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Server 1 is publisher – 13 users assigned</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Server 2 is Subscriber – 13 users assigned
</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Client 1 is assigned to Server 1 with Windows Jabber v11.1.2 Build 24949</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Client 2 is assigned to Server 2 with Mac Jabber 11.1.0 Build 221135</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I have External DB and file server setup for 2 separate Postgres Databases and 2 separate users on the same RHEL6 Server.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">My mode is Managed and Peer-to-Peer File Transfer.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Client 1 cannot send screen captures and files to Client 2 and same in reverse.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Client 1 cannot share his screen with Client 2 and the same in reverse</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Client 1 and Client 2 can make and receive calls and video calls to each other.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">All XCP services have been restarted.   High availability presence is normal.</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Just shy of opening a tac case and getting Costa Ria Tac,
</span><span style="font-size:11.0pt;font-family:Wingdings;color:black">L</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">,     Ideas?</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">-Mike</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">--
</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Michael T. Voity</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">Network Engineer</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:10.0pt;font-family:"Courier New";color:gray">University of Vermont</span><u></u><u></u></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><u></u><u></u></p>
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