<div dir="ltr">CUIC always pulls from UCCX. Having a standalone CUIC allows you to make custom reports and run them directly on the same server. Right now, you have to use a standalone CUIC to build custom reports and then import those to UCCX co-res CUIC to run them.</div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Mar 2, 2016 at 10:42 AM, James Buchanan <span dir="ltr"><<a href="mailto:james.buchanan2@gmail.com" target="_blank">james.buchanan2@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Hello,<br><br></div><div>What purpose does the standalone CUIC configuration serve in UCCX 11.0? Does it send data to CUIC? Does it pull data from CUIC? Does it allow you to use the standalone CUIC to run the same UCCX reports you run from the on-prem CUIC? I have looked and looked to see why you would even configure this integration, and have found nothing.<br><br></div><div>Thanks,<br><br></div><div>James<br></div></div>
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