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I’m sure nothing in wireless is as simple as my tiny brain can comprehend :)
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<div class="">-Ryan </div>
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<div class="">On May 12, 2016, at 2:58 PM, Anthony Holloway <<a href="mailto:avholloway+cisco-voip@gmail.com" class="">avholloway+cisco-voip@gmail.com</a>> wrote:</div>
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<div dir="ltr" class="">I don't think it's that simple Ryan.
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<div class="">The first and most important document is the Enterprise Mobility Design Guide</div>
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<div class="">Reference Link:</div>
<div class=""><a href="http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-1/Enterprise-Mobility-8-1-Design-Guide/Enterprise_Mobility_8-1_Deployment_Guide.html" class="">http://www.cisco.com/c/en/us/td/docs/wireless/controller/8-1/Enterprise-Mobility-8-1-Design-Guide/Enterprise_Mobility_8-1_Deployment_Guide.html</a></div>
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<div class="">However, that document is really big and covers a lot more than just Jabber.  When you get down to the topic at hand, a more manageable and bite sized version of that document can be read here:</div>
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<div class=""><a href="http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-1/Jabber_in_WLAN/b_Jabber_in_WLAN.html" class="">http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-1/Jabber_in_WLAN/b_Jabber_in_WLAN.html</a></div>
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<div class="">As a contrast, Jabber on a wired connection, is simply a matter of matching traffic flows from the client device (PC, Mac, mobile, etc.), and marking the packets.  This allows us to maintain our trust boundary, but provide an exception for the
 traffic flows matching Jabber.</div>
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<div class="">Reference Link:</div>
<div class=""><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide_appendix_01111.html#CJAB_TK_DD601B77_00" class="">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_6/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide/CJAB_BK_C56DE1AB_00_cisco-jabber-106-deployment-and-installation-guide_appendix_01111.html#CJAB_TK_DD601B77_00</a></div>
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<div class="gmail_quote">On Thu, May 12, 2016 at 1:22 PM, Ryan Ratliff (rratliff)
<span dir="ltr" class=""><<a href="mailto:rratliff@cisco.com" target="_blank" class="">rratliff@cisco.com</a>></span> wrote:<br class="">
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<div style="word-wrap:break-word" class="">The difference between computers and 7925s primarily being that one walks down the hall and the other sits on a desk. 
<div class="">If you can keep the PC from roaming then it’s just a matter of proper QOS and available bandwidth, yes?</div>
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<div class="">-Ryan </div>
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<div class="">On May 12, 2016, at 2:18 PM, NateCCIE <<a href="mailto:nateccie@gmail.com" target="_blank" class="">nateccie@gmail.com</a>> wrote:</div>
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<div class="">But I have yet to see a 7925 deployment that the end users are happy with. It is seemingly impossible for the wireless guys to get it perfect. <br class="">
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Sent from my iPhone</div>
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On May 12, 2016, at 10:29 AM, Ryan Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com" target="_blank" class="">rratliff@cisco.com</a>> wrote:<br class="">
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<div class="">I’ll take a slight issue with the original response about CIPC not being stable over wireless.
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<div class="">I believe the intent of the response is that realtime voice and video over wireless can be a challenge for a wifi environment that isn’t designed specifically to handle it. </div>
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<div class="">Personally I’ve used CIPC and now Jabber (as a softphone) for voice and video calls on my laptop both in the Cisco office and at home with very little issue. </div>
<div class="">The apps themselves can handle the transport just fine, it’s the network that sometimes can’t handle the apps. </div>
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<div class="">-Ryan </div>
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<div class="">On May 12, 2016, at 7:23 AM, Thomas LeMay <<a href="mailto:thomaslemay@comcast.net" target="_blank" class="">thomaslemay@comcast.net</a>> wrote:</div>
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<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)" class="">Hi, Ryan,<u class=""></u><u class=""></u></span></div>
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<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)" class="">Thank you for the information.<u class=""></u><u class=""></u></span></div>
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<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)" class="">Tom<u class=""></u><u class=""></u></span></div>
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<b class=""><span style="font-size:10pt;font-family:Tahoma,sans-serif" class="">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif" class=""><span class=""> </span>Ryan Huff [<a href="mailto:ryanhuff@outlook.com" target="_blank" class="">mailto:ryanhuff@outlook.com</a>]<span class=""> </span><br class="">
<b class="">Sent:</b><span class=""> </span>Wednesday, May 11, 2016 11:15 PM<br class="">
<b class="">To:</b><span class=""> </span>Thomas LeMay; 'Ryan Burtch'; 'Nick Barnett'<br class="">
<b class="">Cc:</b><span class=""> </span>'Cisco VoIP Group'<br class="">
<b class="">Subject:</b><span class=""> </span>Re: [cisco-voip] [cisco-VoIP] UCCE agents on wireless IP Communicator?<u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">Many moons ago in a land called Ohio, I rescued a small agent base from doing this ...<u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">Aside from the obvious QOS and reliable connection issues; in that client's case the agents would also occasionally want to use the speakerphone function without a headset (PC Speaker / Mic) and without
 an HD/noise canceling mic this will usually inject audio artifacts from the speaker into the audio stream. The net effect is duplicated/mis understood DTMF (when using rtp-nte).<u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">If this is unavoidable though, and your client is going to travel this path despite all your warnings otherwise; I would recommend the agent's PC on a separate SSID / Interface from the Corporate SSID /
 Interface and put all the agent's PC traffic in the EF queue (or at least trust/mark the CIPC traffic) and make sure there is adequate radio coverage by each agent.<span class=""> </span><u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">If the client is looking at this as a telecommute option for employees, the issues are further exacerbated by the nature of having heterogeneous wireless connectivity (unless the business standardizes and
 issues wireless devices to employees).<u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">Thanks,<u class=""></u><u class=""></u></span></div>
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<span style="font-family:Calibri,sans-serif" class="">= Ryan =<u class=""></u><u class=""></u></span></div>
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<b class=""><span style="font-size:11pt;font-family:Calibri,sans-serif" class="">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif" class=""><span class=""> </span>cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" style="color:purple;text-decoration:underline" target="_blank" class="">cisco-voip-bounces@puck.nether.net</a>>
 on behalf of Thomas LeMay <<a href="mailto:thomaslemay@comcast.net" style="color:purple;text-decoration:underline" target="_blank" class="">thomaslemay@comcast.net</a>><br class="">
<b class="">Sent:</b><span class=""> </span>Wednesday, May 11, 2016 10:42 PM<br class="">
<b class="">To:</b><span class=""> </span>'Ryan Burtch'; 'Nick Barnett'<br class="">
<b class="">Cc:</b><span class=""> </span>'Cisco VoIP Group'<br class="">
<b class="">Subject:</b><span class=""> </span>Re: [cisco-voip] [cisco-VoIP] UCCE agents on wireless IP Communicator?</span><span style="font-family:Calibri,sans-serif" class=""><u class=""></u><u class=""></u></span></div>
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<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)" class="">How about Jabber? Is Jabber stable enough even though it does not support multiple lines? My thought would be no based on the same reason for CIPC.</span><span class=""><u class=""></u><u class=""></u></span></div>
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<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)" class="">Tom</span><span class=""><u class=""></u><u class=""></u></span></div>
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<b class=""><span style="font-size:10pt;font-family:Tahoma,sans-serif" class="">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif" class=""><span class=""> </span>cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" style="color:purple;text-decoration:underline" target="_blank" class="">mailto:cisco-voip-bounces@puck.nether.net</a>]<span class=""> </span><b class="">On
 Behalf Of<span class=""> </span></b>Ryan Burtch<br class="">
<b class="">Sent:</b><span class=""> </span>Wednesday, May 11, 2016 2:58 PM<br class="">
<b class="">To:</b><span class=""> </span>Nick Barnett<br class="">
<b class="">Cc:</b><span class=""> </span>Cisco VoIP Group<br class="">
<b class="">Subject:</b><span class=""> </span>Re: [cisco-voip] UCCE agents on wireless IP Communicator?</span><span class=""><u class=""></u><u class=""></u></span></div>
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<span class="">This is a terrible idea. CIPC not stable enough on wireless. Introduce VPN and this is a disaster waiting to happen.<u class=""></u><u class=""></u></span></div>
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<span class="">Sincerely,<u class=""></u><u class=""></u></span></div>
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<span class="">Ryan Burtch<u class=""></u><u class=""></u></span></div>
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<span class="">On Tue, May 10, 2016 at 1:25 PM, Nick Barnett <<a href="mailto:nicksbarnett@gmail.com" title="Ctrl+Click or tap to follow the link" style="color:purple;text-decoration:underline" target="_blank" class="">nicksbarnett@gmail.com</a>> wrote:<u class=""></u><u class=""></u></span></div>
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<span class="">Does anyone have any experiences running CIPC on wireless for UCCE agents? It sounds like a...um, bad idea to me.  One of my customers is moving to this "design."<u class=""></u><u class=""></u></span></div>
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<span class="">A cursory look at the 10.0 SRND didn't show any hits for "wired" or "wireless".<u class=""></u><u class=""></u></span></div>
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<span class="">thanks,<u class=""></u><u class=""></u></span></div>
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<span class="">Nick<u class=""></u><u class=""></u></span></div>
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<span class=""> <u class=""></u><u class=""></u></span></div>
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<div class=""><span class="">_______________________________________________</span><br class="">
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