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<p class="MsoNormal"><span style="color:#2F5496">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">I have been asked to configure some Helios IP Uni intercom units and register them to the CUCM, I have been able to compete this, The phones are registered and they can place calls between each other but the
audio quality is poor, and when I say poor I don’t mean packet loss but the Audio volume keeps getting higher then lower, There is a lot of feedback. I might get 10 seconds of clear audio then its all start to go bad again. I have tested lots of the audio
settings but not been able to get the right combo. I have also upgraded them to their latest firmware. I’m unable to log a call with Helios for support as we didn’t purchase them direct. They are telling my to do to the supplier, But we are unsure where they
were purchased from.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">Any thoughts? What was anyone else’s experience, Did they just work out of the box without tweaking the audio settings?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496">Thanks in advance.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#009DB1;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#009DB1;mso-fareast-language:EN-GB">Matthew<o:p></o:p></span></p>
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