<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""></div><div class=""><br class=""></div>
<br class=""><div><blockquote type="cite" class=""><div class="">On 22 Jun 2016, at 20:17, Nathan Richardson <<a href="mailto:nrichardson@gci.com" class="">nrichardson@gci.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; direction: ltr; font-family: Tahoma; font-size: 10pt;" class="">My team at our company manages Cisco UC deployments for various customers. A while back we setup a "phone wall", which is basically what it sounds like. There are about 20 phones and each phone is registered to a different CM cluster/customer system. This a really great resource for testing and troubleshooting, but I want to try and make this remotely accessible or setup something new that we can use remotely. I have some team members that work from home and our tier 1 support folks are in a different area of the building. Also, there will be some upcoming remodeling that will be removing walls so we won't have the wall-space for all the phones. Right now all phones are connected to the same switch and we use VLANs to keep the various customer networks separate.<span class="Apple-converted-space"> </span><br class=""><br class="">Do any of you folks do anything like this in your environments, or have any ideas/suggestions?<br class=""><br class="">My thought so far is to keep the physical phones, but move them to a lab room somewhere. Then put in a video conference camera so we can see what the phone is doing hear/talk to the phone on speaker. We could use some phone remote control software to interact with the phone buttons, but that may be tricky because of the network separation.<br class=""><br class="">We could also go virtual and setup VM's running IP communicator, but getting the audio to work is complicated in that scenario (at least when I've tried this in the past).<br class=""><br class="">-Nathan Richardson<br class=""><br class=""></div><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">cisco-voip mailing list</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="mailto:cisco-voip@puck.nether.net" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">cisco-voip@puck.nether.net</a><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div></blockquote></div><br class=""></body></html>