Do you have a number assigned to a line on the phone? <div><br></div><div>Nathan<br><br>On Monday, June 27, 2016, Thomas Theisen <<a href="mailto:tgtheisen@uri.edu">tgtheisen@uri.edu</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif"><br clear="all"></div><div class="gmail_default" style="font-family:verdana,sans-serif">I have been working with TAC trying to get our first 8831 phone to register with our 10.0.1.11900-2 CUCM but we have had no success. The strange thing is that I found that the registration is "Rejected" before I even patch the phone into the network. TAC updated the load information for the 8831 to sip8831.9-3-3-TO-10-3-1 so I think I have the most up-to-date load for the phone. I am using a switch port that had a 7965 attached to it so I know the pathway to CUCM is clear. This is the first sip phone we have tried to introduce to the system but we have sip trunks so I know the correct ports are enabled for sip. </div><div><br></div>-- <br><div data-smartmail="gmail_signature"><div dir="ltr"><div><div><span style="font-family:verdana,sans-serif">Thomas Theisen<br></span></div><span style="font-family:verdana,sans-serif">Network Tech IV<br></span></div><span style="font-family:verdana,sans-serif">University of Rhode Island<br>401-874-7870</span><br></div></div>
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