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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hmm, presuming it doesn’t happen for regular calls, that’s one where I’d restart CCX Engine and CTI Services. I can’t think of any other way to individualize that setting.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Scott Voll [mailto:svoll.voip@gmail.com]
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<b>Sent:</b> Wednesday, July 13, 2016 2:41 PM<br>
<b>To:</b> Matthew Loraditch <MLoraditch@heliontechnologies.com>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCx Ring time?<o:p></o:p></span></p>
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<p class="MsoNormal">Already checked that.<o:p></o:p></p>
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<p class="MsoNormal">Scott<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Jul 13, 2016 at 2:09 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Well her line in CUCM could have a specific RNA timer programmed, couldn’t it?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Wednesday, July 13, 2016 1:54 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] UCCx Ring time?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">can a single agent have a ring time different than other agents? I have one complaining that she only gets two rings while others have 4. UCCx 10<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">TIA<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Scott<o:p></o:p></p>
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