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<p>Alessandro,</p>
<p>While I'm not aware of any similar behavior I have used J4W 11.6.2 (currently using the 11.7 beta) on my Windows VM and it seemed to work well for me; with regard to your problem description. J4W is one of the few things I use Windows for and I use Jabber
a lot during the day, I'd like to think I would have noticed if it were causing such egregious problems with my calls. It is odd the rolling the client back seems to give you a different experience.<br>
</p>
<ul>
<li>Is this issue only with J4W clients or are IP phones and other devices on CCM impacted too?<br>
</li><li>Is this an on-prem presence server deployment?
<ul>
<li>What version of presence and IM server? </li></ul>
</li><li>What version of CCM server? </li><li>What version of Windows?<br>
</li><li>Is MRA / Expressway involved? </li><li>Can you give an example ingress/egress call flow, and the associated SDI CCM traces (and also the Jabber Client's PRT log for the example call)?
</li><li>What calls fail, onnet, offnet or both? </li><li>Is the Jabber client connecting over VPN? </li><li>Does DNS/NTP check out fine for CUCM and IMP clusters (forward/reverse DNS and Stratum 3 or better)?
</li><li>What is the round trip delay between the client and the server it is connecting to when it authenticates (CCM, IMP .. etc)?<br>
</li></ul>
<p>Thanks,</p>
<p>Ryan<br>
</p>
<div class="moz-cite-prefix">On 07/19/2016 03:01 PM, Alessandro Bertacco wrote:<br>
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<p class="MsoNormal"><span lang="EN-GB">Hi Guys,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> I think the news Cisco Jabber for Windows version 11.6.2 released on July 2016, has a big bug .<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Often, during the day, Phone services disconnect, also during an active conversation, calls drop and phone services are disconnected.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Downgrading to Version 11.6.1 seem to not present that Issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Any one has had the same behaviour ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Alessandro<o:p></o:p></span></p>
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