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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>From Nathan at Singlewire.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>that sounds like it's an issue with the SSL cert for InformaCast (the sslmgr command is only available on later InformaCast versions.) Cisco bug ID CSCut91894 seems to match (The regencerts.deb patch should work with any version.) <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><br><br>Nathan <br>Application Support <br>Singlewire Software <br>2601 W Beltline Hwy Suite 510 <br>Madison,WI 53711 <br>608-661-1161 (Direct) <br>608-661-1140 option 2 (Support line)</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><img width=1 height=1 style='width:.0083in;height:.0083in' id="_x0000_i1026" src="http://na8.salesforce.com/servlet/servlet.ImageServer?oid=00D80000000b6dF&esid=018C000000cG8Wv" alt="http://na8.salesforce.com/servlet/servlet.ImageServer?oid=00D80000000b6dF&esid=018C000000cG8Wv"></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> August 30, 2016 11:32 AM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br><b>Subject:</b> [cisco-voip] Informacast Paging root login problem<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Anyone ran into a similar issue with Informacast?<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Cisco TAC went down the route of “just rebuild it”.<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I’m not clear if it this customer’s Singlewire solution ever worked etc. Trying to get more details.<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='color:#1F497D'>Singlewire Informacast</span><span lang=EN-US><o:p></o:p></span></p><div><div id="yui_3_16_0_ym19_1_1472569826698_31674"><p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:18.0pt;font-family:"Helvetica Neue";color:black'>I have tried to downgrade firefox to version 29 and was still unable to access the server via url. I worked with Cisco to try and add a cert to the server based on documentation from SingleWire. Cisco TAC was unable to add the cert because the server does not have files that are needed to add the cert. The recommendation was to rebuild the server. The putty session is from the server and it will not let you get passed this point to add the cert. <o:p></o:p></span></p></div><div id="yui_3_16_0_ym19_1_1472569826698_31674"><p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:18.0pt;font-family:"Helvetica Neue";color:black'><o:p> </o:p></span></p></div><div id="yui_3_16_0_ym19_1_1472569826698_31674"><p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:18.0pt;font-family:"Helvetica Neue";color:black'><img width=800 height=450 style='width:8.3333in;height:4.6916in' id="yui_3_16_0_ym19_1_1472569826698_31864" src="cid:image001.png@01D202BB.1113DCE0" alt="Inline image"><br> <o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><br><br>This email and all contents are subject to the following disclaimer:<br><a href="http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx" target="_blank">"http://www.dimensiondata.com/emaildisclaimer"</a> <o:p></o:p></span></p></div></body></html>