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<p class="MsoNormal"><span style="color:#1F497D">Thanks Mike, this does help. I often have to fight with my info-sec to explain why I need to do some things.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">-Bryant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Norton, Mike [mailto:mikenorton@pwsd76.ab.ca] <br>
<b>Sent:</b> Friday, October 7, 2016 3:26 PM<br>
<b>To:</b> Bryant Onojeta <bonojeta@nwnit.com>; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Jitter on Calls<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Attached is a screenshot of the realtime stats Wireshark shows, to help you decide if it would be useful to you without have to set it up first.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">-mn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Norton, Mike<br>
<b>Sent:</b> October-07-16 1:14 PM<br>
<b>To:</b> Bryant Onojeta <<a href="mailto:bonojeta@nwnit.com">bonojeta@nwnit.com</a>>;
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Jitter on Calls<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If you have a way to packet capture the traffic at the gateway, Wireshark can show most of those stats in realtime. Look under Telephony --> RTP --> Show All Streams. That screen won’t show the called/calling
party phone numbers though; if you need that info then it requires some minor detective work to correlate RTP streams with calls.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">-mn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Bryant Onojeta<br>
<b>Sent:</b> October-07-16 8:24 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Jitter on Calls<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have an issue with Jitter on intermitted called where the jitter is form the ORIGINATING CALL, My Carriers says they don’t see any issue on the trunks that carry my circuit.
<o:p></o:p></p>
<p class="MsoNormal">I am looking for a Tool, “Other than RTMT”(info-sec java issues) that can give me as close to real time status on these calls.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any suggestions???<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><br>
<b>Subject:</b> Jitter on Calls <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">CMR records for Agent for this morning. Notice very high jitter on originating side.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Date/Time Origination Calling Party Number Original Called Party Number Final Called Party Number Call Duration (hh:mm:ss) Originating Audio Codec Terminating Audio Codec
Packet Loss Percent % (Orig/Term) Jitter (Orig/Term msec) Latency (Orig/Term msec) MOS Score Avg (Orig/Term)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:25:42 AM 6036 3099 3102 00:00:38 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 2 0 0 20 4.4824 N/A<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:46:13 AM 903<span style="background:black;mso-highlight:black">5250809</span> 6036 6036 00:01:25 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">362</span> 1 0 0 N/A 4.4946<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:48:30 AM 6036 1903<span style="background:black;mso-highlight:black">5250809</span> 1903<span style="background:black;mso-highlight:black">5250809</span> 00:16:55 G.711
mu-Law 64K G.711 mu-Law 64K 0 0 2 7 0 0 4.4965 N/A<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">9:32:00 AM 402<span style="background:black;mso-highlight:black">3430915</span> 6036 6036 00:00:57 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">711</span> 1 0 0 N/A 4.4904<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">9:55:41 AM 610<span style="background:black;mso-highlight:black">4912480</span> 6036 6036 00:02:23 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">959</span> 2 0 0 N/A 4.4948<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:18:33 AM 860<span style="background:black;mso-highlight:black">9567769</span> 6036 6036 00:01:57 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">234</span> 2 0 0 N/A 4.4963<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:24:50 AM 612<span style="background:black;mso-highlight:black">6713131</span> 6036 6036 00:00:19 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">218</span> 1 0 0 N/A 4.4943<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:27:47 AM 847<span style="background:black;mso-highlight:black">2770836</span> 6036 6036 00:15:54 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4919<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:27:47 AM 847<span style="background:black;mso-highlight:black">2770836</span> 6036 6036 00:15:54 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4982<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:59:32 AM 978<span style="background:black;mso-highlight:black">3812500</span> 6036 6036 00:04:43 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 2 0 0 N/A
4.4982<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:17:22 AM 210<span style="background:black;mso-highlight:black">3449563</span> 6036 6036 00:00:36 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">154</span> 1 0 0 N/A 4.4936<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:22:33 AM 814<span style="background:black;mso-highlight:black">6622436</span> 6036 6036 00:04:21 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow;mso-highlight:yellow">850</span> 1 0 0 N/A 4.4924<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:28:53 AM 616<span style="background:black;mso-highlight:black">5347791</span> 6036 6036 00:01:21 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4990<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">NOTE: This message and any attachments is intended solely for the use of the individual or entity to which it is addressed and may contain information that is non-public,
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