<div dir="ltr">You'll probably want packet captures to prove the issue with the carrier.<div><br></div><div>If you're just looking to get live stats, you'll need to scrape the phone webpages which displays real-time call stats. CMR isn't written until after the call is completed.</div><div><br></div><div>If you don't care about getting the info after the call is completed, you can offload CDR/CMR by configuring a billing server (FTP server) then load the data into a database and do whatever you want with it.</div><div><br></div><div>There's also a SOAP API for pulling CDR/CMR info- <a href="https://developer.cisco.com/site/sxml/documents/api-reference/cdr-on-demand/">https://developer.cisco.com/site/sxml/documents/api-reference/cdr-on-demand/</a></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Oct 7, 2016 at 12:36 AM, Bryant Onojeta <span dir="ltr"><<a href="mailto:bonojeta@nwnit.com" target="_blank">bonojeta@nwnit.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div class="m_-7233806445561265473WordSection1">
<p class="MsoNormal"><b>All,</b></p>
<p class="MsoNormal">I have an issue with Jitter on intermitted called where the jitter is form the ORIGINATING CALL, My Carriers says they don’t see any issue on the trunks that carry my circuit.
<u></u><u></u></p>
<p class="MsoNormal">I am looking for a Tool, “Other than RTMT”(info-sec java issues) that can give me as close to real time status on these calls.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Any suggestions???<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><br>
<b>Subject:</b> Jitter on Calls <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">CMR records for Agent for this morning. Notice very high jitter on originating side.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Date/Time Origination Calling Party Number Original Called Party Number Final Called Party Number Call Duration (hh:mm:ss) Originating Audio Codec Terminating Audio Codec
Packet Loss Percent % (Orig/Term) Jitter (Orig/Term msec) Latency (Orig/Term msec) MOS Score Avg (Orig/Term)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:25:42 AM 6036 3099 3102 00:00:38 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 2 0 0 20 4.4824 N/A<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:46:13 AM 903<span style="background:black">5250809</span> 6036 6036 00:01:25 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">362</span> 1 0 0 N/A 4.4946<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">8:48:30 AM 6036 1903<span style="background:black">5250809</span> 1903<span style="background:black">5250809</span> 00:16:55 G.711
mu-Law 64K G.711 mu-Law 64K 0 0 2 7 0 0 4.4965 N/A<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">9:32:00 AM 402<span style="background:black">3430915</span> 6036 6036 00:00:57 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">711</span> 1 0 0 N/A 4.4904<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">9:55:41 AM 610<span style="background:black">4912480</span> 6036 6036 00:02:23 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">959</span> 2 0 0 N/A 4.4948<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:18:33 AM 860<span style="background:black">9567769</span> 6036 6036 00:01:57 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">234</span> 2 0 0 N/A 4.4963<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:24:50 AM 612<span style="background:black">6713131</span> 6036 6036 00:00:19 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">218</span> 1 0 0 N/A 4.4943<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:27:47 AM 847<span style="background:black">2770836</span> 6036 6036 00:15:54 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4919<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:27:47 AM 847<span style="background:black">2770836</span> 6036 6036 00:15:54 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4982<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">10:59:32 AM 978<span style="background:black">3812500</span> 6036 6036 00:04:43 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 2 0 0 N/A
4.4982<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:17:22 AM 210<span style="background:black">3449563</span> 6036 6036 00:00:36 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">154</span> 1 0 0 N/A 4.4936<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:22:33 AM 814<span style="background:black">6622436</span> 6036 6036 00:04:21 G.711 mu-Law 64K G.711 mu-Law 64K 0 0
<span style="background:yellow">850</span> 1 0 0 N/A 4.4924<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">Oct 05, 2016<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:Consolas">11:28:53 AM 616<span style="background:black">5347791</span> 6036 6036 00:01:21 G.711 mu-Law 64K G.711 mu-Law 64K 0 0 7 1 0 0 N/A
4.4990<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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