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<div>There is an ES for 11.5 FYI; not sure if any of your upgrade issues are covered in the ES ... but TAC may lead you down that path.<br>
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Sent from my iPhone</div>
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On Oct 22, 2016, at 11:09 AM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br>
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<p class="MsoNormal">So I did one of these last night, just a few issues..<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">1)<span style="font:7.0pt "Times New Roman"">
</span></span><!--[endif]-->None of the admin webpage services will start on the primary server. Tomcat logs don’t show anything I understand or look like obvious errors.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span style="mso-list:Ignore">2)<span style="font:7.0pt "Times New Roman"">
</span></span><!--[endif]-->Can’t login to CUIC or the new Identity services with any combination of usernames I’ve tried. Just plain usernames, the built in admin account, CCX\username, etc.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve combed documentation for #2, but I’m either missing something or it doesn’t exist. I read the SSO guide for identity services, but it skips over the login to it this way section and the configuration guide doesn’t seem to mention it…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">DB Replication is good for both databases CCX and the platform DBs. CCX is operating, agents can login and queues are working correctly.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ll be calling TAC tomorrow, but if anyone has any insights or bug IDs that may save me time, I’d appreciate it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">-Matthew<o:p></o:p></p>
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