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<p class="MsoNormal">The ntp server was a 6509 with “ntp master 10” setup. However the delay/offset/jitter are both high to that 6509. I changed it to ntp master 2 and will monitor RTMT for syslog alerts.<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Ryan Huff [mailto:ryanhuff@outlook.com] <br>
<b>Sent:</b> Wednesday, November 2, 2016 14:52<br>
<b>To:</b> Jason Aarons (AM) <jason.aarons@dimensiondata.com><br>
<b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net) <cisco-voip@puck.nether.net><br>
<b>Subject:</b> Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages<o:p></o:p></p>
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<p class="MsoNormal">Jason,<o:p></o:p></p>
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<p class="MsoNormal">Fix NTP then restart conversation manager primary first, the HA.<o:p></o:p></p>
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<p class="MsoNormal">Find a IOS router for now, if you can, and host a local ntp master at Strata 2 for the primary.<br>
<br>
Sent from my iPhone<o:p></o:p></p>
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On Nov 2, 2016, at 2:45 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Customer is complaining they have to reboot Unity Connection at least twice a week, messages are being clipped, garbled etc.
<o:p></o:p></p>
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<p class="MsoNormal">G711 recording format, SIP integrated with CUCM 9.1.2.14900-14<o:p></o:p></p>
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<p class="MsoNormal">Any known bugs?<o:p></o:p></p>
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<p class="MsoNormal">I did notice via RTMT syslog alert that NTP is Stratum 10 and am working to have them open a firewall port for NTP for public stratum2 ntp server, or buy a GPS NTP box etc.<o:p></o:p></p>
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<p class="MsoNormal">-jason<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">_______________________________________________<br>
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<br>
<span style="color:white">itevomcid</span> <o:p></o:p></span></p>
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