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<div>IMO; this is a human/HR problem and isn't something UCCX is suited to solve.<br>
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<div id="AppleMailSignature">-R</div>
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On Dec 27, 2016, at 3:07 PM, Ben Amick <<a href="mailto:bamick@HumanArc.com">bamick@HumanArc.com</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-family:"Garamond",serif">So I received a request from some of my supervisors – they’re irritated that they constantly have to police users when they go over on time for breaks, lunches, etc. I’m looking for a way to have
it so that after 15 minutes, CAD will alert either the user or the supervisor that X should be back from break, but they aren’t, so on and so forth, or even just shove them back into ready status after a timer expires (like the work timer, but for a not-ready
status). I tried creating this, but the only method I could find was the a command that while accomplished the goal, it also seems to accomplish the function of “lock CAD up for the entire duration and make it able to do absolutely nothing”
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif">Anyone have any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3B3838">Ben Amick<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3B3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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