<div dir="ltr">Hi,<div>I'm trying to setup cue on an sre module for my lab, but I'm having some issues which is a tad frustrating.</div><div><br></div><div>so I have </div><div>2911 running <span style="color:rgb(0,0,0);font-family:menlo;font-size:11px">152-4.M2 IOS</span></div><div><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM-SRE-900-K9</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">it had some app already installed on the sre so I have uninstalled that software.</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">I have configured the router like this</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">interface SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> ip unnumbered Vlan600</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module fail-open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module ip address 10.10.160.2 255.255.255.0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module ip default-gateway 10.10.160.1</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">interface Vlan600</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> ip address 10.10.160.1 255.255.255.0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">ip route 10.10.160.2 255.255.255.255 SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> no activation-character</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> no exec</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport preferred none</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport input all</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport output pad telnet rlogin lapb-ta mop udptn v120 ssh</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> stopbits 1</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">



















</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">These are the interface status</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#sh ip int br</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Interface                  IP-Address      OK? Method Status                Protocol</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Embedded-Service-Engine0/0 unassigned      YES NVRAM  administratively down down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/0         unassigned      YES NVRAM  administratively down down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/1         unassigned      YES NVRAM  administratively down down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/2         unassigned      YES NVRAM  administratively down down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Serial0/1/0                unassigned      YES NVRAM  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Serial0/1/0.1              unassigned      YES unset  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/0          unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/1          unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/2          unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/3          unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM1/0                      10.10.160.1     YES unset  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM1/1                      unassigned      YES NVRAM  administratively down down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Loopback0                  10.10.32.3      YES NVRAM  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access1            10.10.33.130    YES NVRAM  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access2            unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access3            10.10.33.130    YES NVRAM  up                    up      </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Template200        10.10.33.130    YES NVRAM  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan1                      unassigned      YES unset  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan600                    10.10.160.1     YES NVRAM  down                  down    </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan700                    10.10.170.1     YES NVRAM  down                  down    </span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">





















</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><div><span style="font-variant-ligatures:no-common-ligatures"><br></span></div><div><span style="font-variant-ligatures:no-common-ligatures">This is the service module status</span></div><div><span style="font-variant-ligatures:no-common-ligatures"><br></span></div><div><span style="font-variant-ligatures:no-common-ligatures"><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  CPU Frequency: 1865 MHz</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Memory Size: 2530 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 0 Size: 500107 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 1 Size: 500107 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 2 Size: 2055 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">No install/uninstall in progress</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Retrieving localstore information</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px">This is the install cli</p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 install url <a href="ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Proceed with installation? [no]: y</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Loading cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre !</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">[OK - 38933/4096 bytes]</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures">   </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures">   </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Following languages are available for installation.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures">   </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  #       SKU    Language Code           Language Name</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">------------------------------------------------------------</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  1       ARA         ar_SA          CUE Voicemail Arabic</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  2       DAN         da_DK          CUE Voicemail Danish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  3       DEU         de_DE          CUE Voicemail German</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  4       ENG         en_GB          CUE Voicemail UK English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  5       ENU         en_US          CUE Voicemail US English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  6       ESO         es_CO          CUE Voicemail Latin American Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  7       ESP         es_ES          CUE Voicemail European Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  8       ESM         es_MX          CUE Voicemail Mexican Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  9       FRC         fr_CA          CUE Voicemail Canadian French</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 10       FRA         fr_FR          CUE Voicemail European French</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 11       HUN         hu_HU          CUE Voicemail Hungarian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 12       ITA         it_IT          CUE Voicemail Italian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 13       HBR         iw_IL          CUE Voicemail Hebrew</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 14       JPN         ja_JP          CUE Voicemail Japanese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 15       KOR         ko_KR          CUE Voicemail Korean</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 16       NLD         nl_NL          CUE Voicemail Dutch</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 17       NOR         no_NO          CUE Voicemail Norwegian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 19       PTG         pt_PT          CUE Voicemail Portuguese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 20       RUS         ru_RU          CUE Voicemail Russian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 21       SVE         sv_SE          CUE Voicemail Swedish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 22       TUR         tr_TR          CUE Voicemail Turkish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 23       CHS         zh_CN          CUE Voicemail Simplified Chinese (PRC)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 24       ZHH         zh_HK          CUE Voicemail Hong Kong Chinese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 25       CHT         zh_TW          CUE Voicemail Traditional Chinese (Taiwan)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures">   </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures">   </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">You can install upto 5 language(s) on this platform.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Please select the language(s) you want to install by entering the language number(s)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Languages can be entered as comma separated or space separated list</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Enter languages:4</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Following languages will be installed on the system:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">CUE Voicemail UK English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Do you want to continue with the selected options?(y/n):y</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#serv                                                                                                 </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  CPU Frequency: 1864 MHz</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Memory Size: 2530 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 0 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 1 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 2 Size: 2055 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install of ftp://*****:*****@<a href="http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> in progress</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install status : Waiting for RBIP registration</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Retrieving localstore information</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  CPU Frequency: 1864 MHz</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Memory Size: 2530 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 0 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 1 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Disk 2 Size: 2055 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install of ftp://*****:*****@<a href="http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> in progress</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install status : File cue-vm-k9.SPA.sme.8.6.12.key requested</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">  Retrieving localstore information</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px">





























































































</p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">then after about 20 mins the install aborts.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">I can't session to the sre which is possibly the issue but I can't work out if the sre is in some sort of rommon as I can't connect.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Any pointers would be gratefully received.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p></span></div>-- <br><div class="gmail_signature">Rgds Andy<br><br></div>
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