<div dir="ltr">Hi,<div>I'm trying to setup cue on an sre module for my lab, but I'm having some issues which is a tad frustrating.</div><div><br></div><div>so I have </div><div>2911 running <span style="color:rgb(0,0,0);font-family:menlo;font-size:11px">152-4.M2 IOS</span></div><div><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM-SRE-900-K9</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">it had some app already installed on the sre so I have uninstalled that software.</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">I have configured the router like this</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">interface SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> ip unnumbered Vlan600</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module fail-open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module ip address 10.10.160.2 255.255.255.0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> service-module ip default-gateway 10.10.160.1</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">interface Vlan600</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> ip address 10.10.160.1 255.255.255.0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">ip route 10.10.160.2 255.255.255.255 SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">!</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> no activation-character</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> no exec</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport preferred none</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport input all</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> transport output pad telnet rlogin lapb-ta mop udptn v120 ssh</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> stopbits 1</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">
</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">These are the interface status</span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#sh ip int br</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Interface IP-Address OK? Method Status Protocol</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Embedded-Service-Engine0/0 unassigned YES NVRAM administratively down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/0 unassigned YES NVRAM administratively down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/1 unassigned YES NVRAM administratively down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">GigabitEthernet0/2 unassigned YES NVRAM administratively down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Serial0/1/0 unassigned YES NVRAM up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Serial0/1/0.1 unassigned YES unset up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/0 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/1 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/2 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">FastEthernet0/2/3 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM1/0 10.10.160.1 YES unset up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">SM1/1 unassigned YES NVRAM administratively down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Loopback0 10.10.32.3 YES NVRAM up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access1 10.10.33.130 YES NVRAM up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access2 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Access3 10.10.33.130 YES NVRAM up up </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Virtual-Template200 10.10.33.130 YES NVRAM down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan1 unassigned YES unset down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan600 10.10.160.1 YES NVRAM down down </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Vlan700 10.10.170.1 YES NVRAM down down </span></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">
</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><div><span style="font-variant-ligatures:no-common-ligatures"><br></span></div><div><span style="font-variant-ligatures:no-common-ligatures">This is the service module status</span></div><div><span style="font-variant-ligatures:no-common-ligatures"><br></span></div><div><span style="font-variant-ligatures:no-common-ligatures"><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> CPU Frequency: 1865 MHz</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Memory Size: 2530 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 0 Size: 500107 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 1 Size: 500107 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 2 Size: 2055 MB</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">No install/uninstall in progress</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Retrieving localstore information</span></p>
<p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px">This is the install cli</p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px"><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 install url <a href="ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Proceed with installation? [no]: y</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Loading cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre !</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">[OK - 38933/4096 bytes]</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Following languages are available for installation.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> # SKU Language Code Language Name</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">------------------------------------------------------------</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 1 ARA ar_SA CUE Voicemail Arabic</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 2 DAN da_DK CUE Voicemail Danish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 3 DEU de_DE CUE Voicemail German</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 4 ENG en_GB CUE Voicemail UK English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 5 ENU en_US CUE Voicemail US English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 6 ESO es_CO CUE Voicemail Latin American Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 7 ESP es_ES CUE Voicemail European Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 8 ESM es_MX CUE Voicemail Mexican Spanish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 9 FRC fr_CA CUE Voicemail Canadian French</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 10 FRA fr_FR CUE Voicemail European French</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 11 HUN hu_HU CUE Voicemail Hungarian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 12 ITA it_IT CUE Voicemail Italian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 13 HBR iw_IL CUE Voicemail Hebrew</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 14 JPN ja_JP CUE Voicemail Japanese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 15 KOR ko_KR CUE Voicemail Korean</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 16 NLD nl_NL CUE Voicemail Dutch</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 17 NOR no_NO CUE Voicemail Norwegian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 18 PTB pt_BR CUE Voicemail Brazilian Portuguese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 19 PTG pt_PT CUE Voicemail Portuguese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 20 RUS ru_RU CUE Voicemail Russian</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 21 SVE sv_SE CUE Voicemail Swedish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 22 TUR tr_TR CUE Voicemail Turkish</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 23 CHS zh_CN CUE Voicemail Simplified Chinese (PRC)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 24 ZHH zh_HK CUE Voicemail Hong Kong Chinese</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> 25 CHT zh_TW CUE Voicemail Traditional Chinese (Taiwan)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"> </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">You can install upto 5 language(s) on this platform.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Please select the language(s) you want to install by entering the language number(s)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Languages can be entered as comma separated or space separated list</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Enter languages:4</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Following languages will be installed on the system:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">CUE Voicemail UK English</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Do you want to continue with the selected options?(y/n):y</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#serv </span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> CPU Frequency: 1864 MHz</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Memory Size: 2530 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 0 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 1 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 2 Size: 2055 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install of ftp://*****:*****@<a href="http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> in progress</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install status : Waiting for RBIP registration</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Retrieving localstore information</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#service-module sm 1/0 status</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is Cisco SM1/0</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module supports session via TTY line 67</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is trying to recover from error</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module heartbeat-reset is enabled</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module is in fail open</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Service Module status is not available</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Module resource information:</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> CPU Frequency: 1864 MHz</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Memory Size: 2530 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 0 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 1 Size: 500107 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Disk 2 Size: 2055 MB</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install of ftp://*****:*****@<a href="http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg">10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg</a> in progress</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Install status : File cue-vm-k9.SPA.sme.8.6.12.key requested</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Localstore Info - (0 apps)</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">=====================</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"> Retrieving localstore information</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:11px"><span style="font-variant-ligatures:no-common-ligatures"></span><br></p><p style="margin:0px;font-size:11px;line-height:normal;font-family:menlo;color:rgb(0,0,0);min-height:13px">
</p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">BR2#</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">then after about 20 mins the install aborts.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">I can't session to the sre which is possibly the issue but I can't work out if the sre is in some sort of rommon as I can't connect.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures">Any pointers would be gratefully received.</span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p><p style="margin:0px;font-size:10px;line-height:normal;font-family:menlo;color:rgb(0,0,0)"><span style="font-variant-ligatures:no-common-ligatures"><br></span></p></span></div>-- <br><div class="gmail_signature">Rgds Andy<br><br></div>
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