<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Title" content="">
<meta name="Keywords" content="">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
        {font-family:Arial;
        panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:Calibri;
        mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:Calibri;
        color:windowtext;}
span.msoIns
        {mso-style-type:export-only;
        mso-style-name:"";
        text-decoration:underline;
        color:teal;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:Calibri;
        mso-fareast-language:EN-US;}
@page WordSection1
        {size:595.0pt 842.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
--></style>
</head>
<body bgcolor="white" lang="EN-GB" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB">I have a customer who is reporting a (one-way) audio delay after transferring calls with Cisco Jabber. They are almost all soft-phone users.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB">There doesn’t appear to be any delays in the signalling.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB">I’ve just asked them to clarify if this is for all calls or just external calls. PSTN access is via CUBE which is configured for early offer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB">When I tested I couldn’t see a problem but the customer insists that there is a delay for media being transmitted to the person who receives the transferred
 call. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB">Has anyone seen this before at all?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Arial;color:#434343;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal">Cheers</p>
<p class="MsoNormal">Dana</p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>