<div dir="auto">Ben,<div dir="auto"><br></div><div dir="auto">You can set calling name on the device or trunk level. Most landlines and businesses not using SIP will only receive the calling number, the name is looked up through the cnam database. You can query the cnam database here: <a href="https://www.opencnam.com">https://www.opencnam.com</a>. The cnam database should be updated to reflect your business name, I recommend spot checking your DIDs to see what is displayed in cnam. I have access to some different sip carriers if you want to do some testing, send me a direct email and I can tell you exactly what we are receiving for your calls. </div><div dir="auto"><br></div><div dir="auto">-Alan</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Jan 17, 2017 9:41 AM, "Ben Amick" <<a href="mailto:bamick@humanarc.com" target="_blank">bamick@humanarc.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:12.0pt">So, I’ve discovered we have a very lax SIP provider who passes through all our ID signaling from our CUCM to the WAN without any modification – which while great for our external CID# mask, means that our
internal caller ID names (Such as “HR Conference Room” and “John Smith”) are being published out as our Caller ID names to any residential or other commercial callers (or anyone who has a cell phone with a caller ID app? Haven’t tested that as I don’t have
access to one). I can change this myself, but it would require me to get rid of all our labeling and have everyone have generic internal CID, which is not preferable.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">I’ve about to be on the verge of telling our SIP provider to change this to force to our company name across the board, but I was wondering if there was any way I could elect to enforce this on our CID myself,
either on UCM or on our CUBE routers for all outbound calls. Globally would be fine, but optionally would be great if I could opt-out certain people that do our marketing and sales.
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<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3b3838">Ben Amick<u></u><u></u></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3b3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><u></u><u></u></span></p>
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