<div dir="ltr">
<p class="MsoNormal"><span style="font-family:arial;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Hi Lisa,</span><span style="font-family:"times new roman""><span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial">There is a company based in India that I have used in the past
that I believe have a product that meets your requirements. <span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><a href="http://www.parsec-tech.com/ProjectDocs/MARS%20Panic%20Button.pdf">http://www.parsec-tech.com/ProjectDocs/MARS%20Panic%20Button.pdf</a><span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial">I haven’t used this specific product before but used another
(silent monitoring) and was very impressed with the product and service.<span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial">Cheers<span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial">Nick<span></span></span></p>
<p class="MsoNormal"><span style="font-family:arial"><span> </span></span></p>
<p class="MsoNormal"><span style="font-family:arial">CCIE Collaboration #54108<span></span></span></p>
<p class="MsoNormal"><span> </span></p>
</div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jan 30, 2017 at 2:54 PM, Ryan Huff <span dir="ltr"><<a href="mailto:ryanhuff@outlook.com" target="_blank">ryanhuff@outlook.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div><span></span></div>
<div>
<div>While this still in allows for 2-way communication; an interim solution until the Informacast server is available again (that is your best option) is to have the far end phone auto answer on speaker and do a local side route pattern with a unique steering
digit.</div>
<div id="m_-6232501670625693873AppleMailSignature"><br>
</div>
<div id="m_-6232501670625693873AppleMailSignature">Outside of that and assuming you have network devices that could do it, you could on purpose, break the far end RTP network path; this would take some engineering to isolate it to one phone still allow the call setup (SIP) (would
have to disable VAD / Silence suppression in CCM too which has its own implications) and honestly, would it be worth the investment in time and effort? </div>
<div id="m_-6232501670625693873AppleMailSignature"><br>
</div>
<div id="m_-6232501670625693873AppleMailSignature">How long until the upgrade on InformaCast Vs. how bad does it need done in totality now, or can you implement a 'sort of complete' solution like just having the far-end auto answer?<br>
<br>
Sent from my iPhone</div><div><div class="h5">
<div><br>
On Jan 30, 2017, at 4:36 PM, Ben Amick <<a href="mailto:bamick@HumanArc.com" target="_blank">bamick@HumanArc.com</a>> wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<div class="m_-6232501670625693873WordSection1">
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:#1f497d">Issue with intercom is it is strictly a 1:1 relationship, and would require a seemingly infinite number of sidecars on the campus police, as it requires the intercom button on
both devices., at least in my experience. It also doesn’t establish a conversation, so you have no idea if anyone is actually listening on the other end.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1f497d"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3b3838">Ben Amick<u></u><u></u></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3b3838">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"><u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Garamond",serif;color:#1f497d"><u></u> <u></u></span></p>
<div>
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@<wbr>puck.nether.net</a>]
<b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Monday, January 30, 2017 4:33 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Panic Button Solution?<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div id="m_-6232501670625693873divtagdefaultwrapper">
<p><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">How about Intercom? From what I remember (and read below) it's a feature which automatically connects the caller to the recipient in whisper mode so that the called party hears everything but can't
actually talk back until they initiate so. No ringing, auto-answer. I'm not sure if there is a one-to-one or one-to-many relationship and how that would work at the end unit. But that being said, that would be a problem with any solution. Multiple locations
sending panic calls to one destination (campus police).<u></u><u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">If it were me, I'd investigate intercoms.<u></u><u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html" id="m_-6232501670625693873LPlnk979761" target="_blank">http://www.cisco.com/c/en/us/<wbr>td/docs/voice_ip_comm/cucm/<wbr>admin/10_0_1/ccmfeat/CUCM_BK_<wbr>F3AC1C0F_00_cucm-features-<wbr>services-guide-100/CUCM_BK_<wbr>F3AC1C0F_00_cucm-features-<wbr>services-guide-100_chapter_<wbr>0100011.html</a><u></u><u></u></span></p>
<div style="margin-bottom:15.0pt;overflow:auto" id="m_-6232501670625693873LPBorder_GT_14858119872820.9365076294322823">
<table class="m_-6232501670625693873MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="90%" style="width:90.0%;background:white;border-top:dotted #c8c8c8 1.0pt;border-left:none;border-bottom:dotted #c8c8c8 1.0pt;border-right:none">
<tbody>
<tr>
<td width="250" valign="top" style="width:187.5pt;border:none;padding:15.0pt 15.0pt 15.0pt .75pt">
<div style="margin-top:5.0pt;margin-bottom:5.0pt;display:table" id="m_-6232501670625693873LPImageContainer_14858119872790.8491249756513459">
<p class="MsoNormal" style="margin-top:15.0pt;background:white"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html" target="_blank"><span style="text-decoration:none"><img border="0" width="200" height="200" id="m_-6232501670625693873LPThumbnailImageID_14858119872800.2571628960696477" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"></span></a><u></u><u></u></p>
</div>
</td>
<td valign="top" style="border:none;padding:0in 0in 0in 0in;display:table-cell" id="m_-6232501670625693873TextCell_14858119872800.19238594416493537">
<div id="m_-6232501670625693873LPTitle_14858119872800.5725210545201602">
<p class="MsoNormal" style="margin-top:15.0pt"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#990000"><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html" target="_blank"><span style="text-decoration:none">Features
and Services Guide for Cisco Unified ...</span></a><u></u><u></u></span></p>
</div>
<div style="margin-top:7.5pt;margin-bottom:12.0pt" id="m_-6232501670625693873LPMetadata_14858119872810.23166861049916498">
<p class="MsoNormal" style="margin-top:15.0pt;line-height:10.5pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666"><a href="http://www.cisco.com" target="_blank">www.cisco.com</a><u></u><u></u></span></p>
</div>
<div id="m_-6232501670625693873LPDescription_14858119872820.3054550235445488">
<p class="MsoNormal" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Features and Services Guide for Cisco Unified Communications Manager, Release 10.0(1) -Intercom<u></u><u></u></span></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<div id="m_-6232501670625693873Signature">
<div id="m_-6232501670625693873divtagdefaultwrapper">
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">---<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Lelio Fulgenzi, B.A.<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Senior Analyst, Network Infrastructure<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Computing and Communications Services (CCS)<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">University of Guelph<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="tel:(519)%20824-4120" value="+15198244120" target="_blank">519-824-4120 Ext 56354</a><u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Room 037, Animal Science and Nutrition Building<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Guelph, Ontario, N1G 2W1<u></u><u></u></span></p>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black"><u></u> <u></u></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Calibri",sans-serif;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="m_-6232501670625693873divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.<wbr>nether.net</a>>
on behalf of Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu" target="_blank">lisa.notarianni@scranton.edu</a>><br>
<b>Sent:</b> Monday, January 30, 2017 4:18 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Panic Button Solution?</span><span style="font-family:"Calibri",sans-serif;color:black">
<u></u><u></u></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"> <u></u><u></u></span></p>
</div>
</div>
<div>
<div>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">Call Manager
</span><span style="font-family:"Calibri",sans-serif;color:black">10.5.2.12901-1<u></u><u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black"> </span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:black">I have a request from a department here at The University of Scranton to use a button on their phone as a panic button that would do the following:</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">1.</span><span style="font-size:7.0pt;color:black">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Automatically dial our Police department without a ring tone</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">2.</span><span style="font-size:7.0pt;color:black">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Provide one way communication to University Police so they can listen to the conversation to get an idea of the issue and then dispatch an officer</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">It is important to have silence on the phone connection when the button is pressed</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I looked into PLAR but I don’t think it can be configured exactly this way. We have a SingleWire server but it is in the process of being upgraded. So, before we install a physical
panic button without a voice feature, we wondered if there were any other creative solutions.</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Thank you in advance -
</span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Lisa Notarianni</span><span style="color:black"><u></u><u></u></span></p>
<div>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img border="0" width="448" height="157" id="m_-6232501670625693873Picture_x0020_1" src="cid:image001.png@01D27B16.E6FA5C70" alt="Lisa Notarianni Telecom Engineer"></span><span style="color:black"><u></u><u></u></span></p>
</div>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><span style="color:black"><u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><span style="font-family:"Calibri",sans-serif;color:black"><u></u><u></u></span></p>
</div>
</div>
</div>
</div>
</div>
<br>
Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is
not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received
this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you
</div>
</blockquote>
</div></div><blockquote type="cite">
<div><span>______________________________<wbr>_________________</span><br>
<span>cisco-voip mailing list</span><br>
<span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span><br>
<span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/<wbr>mailman/listinfo/cisco-voip</a></span><br>
</div>
</blockquote>
</div>
</div>
<br>______________________________<wbr>_________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel="noreferrer" target="_blank">https://puck.nether.net/<wbr>mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">- Nick<br></div>
</div>