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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Hi Nathan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Thanks, I replied to Bernhard already on the same points.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>We are running 8.5 so there is no network setup page on the phone web page.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>All Device pools are referencing the 2 CM groups. Both Groups have listed both subs.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Gary<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Nathan Reeves [mailto:nathan.a.reeves@gmail.com] <br><b>Sent:</b> Monday, 30 January 2017 6:15 PM<br><b>To:</b> Gary_Bates_Command_Solutions <gbates@commandsolutions.com.au><br><b>Cc:</b> Cisco VoIP List <cisco-voip@puck.nether.net><br><b>Subject:</b> Re: [cisco-voip] Cluster setup with 2 Subs - Sub 2 did not pick up the load.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Which Servers are included in the Server Group which is selected in the Device Pool assigned to the Phones? When you mention 'TFTP Server lists', I'm assuming you mean the IP Addresses included in DHCP Option 150? This is seperate to the CUCM Servers that are pushed to the phones.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>But assuming all servers are included in the CUCM Server Group assigned to the Device Pool, the phones should have failed over upon loss of communication with their primary (and possibly) secondary CUCM Server.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Take a look at the web page of a phone and under the 'Network Setup' page, see what are set for 'Unified CM 1', 'Unified CM 2' and 'Unified CM 3' are.<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Mon, Jan 30, 2017 at 2:52 PM, Gary_Bates_Command_Solutions <<a href="mailto:gbates@commandsolutions.com.au" target="_blank">gbates@commandsolutions.com.au</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>My client had an issue where the 2<sup>nd</sup> sub did not register any phones when the Pub and primary Sub failed.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is a 1500 seat call centre so it caused a massive problem.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>All phones have the IP addresses of both subs in their TFTP server lists. Network routing confirmed ok. Call Manager / TFTP service running on both Subs. DB replication status good.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Could someone confirm that if Pub / Sub 1 go down, Sub 2 should allow phone/ device registration and calls to still work ?<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Regards</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><b><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> Gary Bates</span></i></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><b><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> Voice and Network Specialist </span></i></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><b><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> CCIE #53842</span></i></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><b><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy'> </span></i></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><img border=0 width=209 height=29 style='width:2.177in;height:.302in' id="m_-1771460925720339684Picture_x0020_1" src="cid:image001.jpg@01D27BB0.DC83A040" alt="cid:image001.jpg@01CC9F93.487A1130"><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none'><span lang=FR style='font-size:10.0pt;font-family:"Arial",sans-serif'> Mobile 0424 229 995 <a href="tel:+61%20424%20229%20995" target="_blank">( + 61 424 229995</a> )</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> Email: </span><a href="mailto:garycomsolutions@iprimus.com.au" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>gbates@commandsolutions.com.au</span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>