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    Hi all,<br>
    thanks for the reply. Well i am kind of shocked! I have my customers
    getting their software license support in order to be able to
    upgrade their product as long of course it exists.<br>
    We and they get a budget for that and do the math for next year
    (support renewal etc).<br>
    And is it sure that Standard License will be discontinued? Even for
    11.5?<br>
    So if now we upgrade to 11.5 standard we will face the problem again
    in a year or so?<br>
    <br>
    BR<br>
    Antonis<br>
    <br>
    <div class="moz-cite-prefix">On 31/1/2017 8:32 μμ, Anthony Holloway
      wrote:<br>
    </div>
    <blockquote
cite="mid:CACRCJOg_RcLOQLSanqik1HRAKjHJSfsZ94MNPkcAQseFOOu0Ag@mail.gmail.com"
      type="cite">
      <div dir="ltr">This is probably a good thread to also mention that
        UCCX Premium will come bundled with an HA license and CUIC
        Premium (still need to install on separate server though).<br>
        <br>
        <div class="gmail_quote">
          <div dir="ltr">On Tue, Jan 31, 2017 at 9:48 AM Ben Amick <<a
              moz-do-not-send="true" href="mailto:bamick@humanarc.com">bamick@humanarc.com</a>>
            wrote:<br>
          </div>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div link="blue" vlink="purple" class="gmail_msg"
              lang="EN-US">
              <div class="m_-8046779276621445217WordSection1 gmail_msg">
                <p class="MsoNormal gmail_msg"><span
                    style="font-family:"Garamond",serif;color:#1f497d"
                    class="gmail_msg">Oh yeah, I forgot about the piece
                    that they’re doing away with QM as well, in favor of
                    upgrading all to AQM (basically the same plus screen
                    recording). There’s still the basic call recording
                    option if you want to drop a tier there though.</span></p>
                <p class="MsoNormal gmail_msg"><span
                    style="font-family:"Garamond",serif;color:#1f497d"
                    class="gmail_msg"> </span></p>
                <div class="gmail_msg">
                  <p class="MsoNormal gmail_msg"
                    style="text-autospace:none"><b class="gmail_msg"><span
style="font-size:10.0pt;font-family:"Garamond",serif;color:#3b3838"
                        class="gmail_msg">Ben Amick</span></b></p>
                  <p class="MsoNormal gmail_msg"
                    style="text-autospace:none"><span
style="font-size:9.0pt;font-family:"Garamond",serif;color:#3b3838"
                      class="gmail_msg">Telecom Analyst</span><span
style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666"
                      class="gmail_msg"></span></p>
                </div>
                <p class="MsoNormal gmail_msg"><span
                    style="font-family:"Garamond",serif;color:#1f497d"
                    class="gmail_msg"> </span></p>
                <div class="gmail_msg">
                  <div style="border:none;border-top:solid #e1e1e1
                    1.0pt;padding:3.0pt 0in 0in 0in" class="gmail_msg">
                    <p class="MsoNormal gmail_msg"><b class="gmail_msg"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"
                          class="gmail_msg">From:</span></b><span
                        style="font-size:11.0pt;font-family:"Calibri",sans-serif"
                        class="gmail_msg"> cisco-voip [mailto:<a
                          moz-do-not-send="true"
                          href="mailto:cisco-voip-bounces@puck.nether.net"
                          class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
                        <b class="gmail_msg">On Behalf Of </b>Lelio
                        Fulgenzi<br class="gmail_msg">
                        <b class="gmail_msg">Sent:</b> Tuesday, January
                        31, 2017 10:43 AM<br class="gmail_msg">
                        <b class="gmail_msg">To:</b> Antonis Kouloglou
                        <<a moz-do-not-send="true"
                          href="mailto:akoul@dataways.gr"
                          class="gmail_msg" target="_blank">akoul@dataways.gr</a>>;
                        <a moz-do-not-send="true"
                          href="mailto:cisco-voip@puck-nether.net"
                          class="gmail_msg" target="_blank">cisco-voip@puck-nether.net</a>
                        <<a moz-do-not-send="true"
                          href="mailto:cisco-voip@puck.nether.net"
                          class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a>><br
                          class="gmail_msg">
                        <b class="gmail_msg">Subject:</b> Re:
                        [cisco-voip] UCCX Standard License</span></p>
                  </div>
                </div>
              </div>
            </div>
            <div link="blue" vlink="purple" class="gmail_msg"
              lang="EN-US">
              <div class="m_-8046779276621445217WordSection1 gmail_msg">
                <p class="MsoNormal gmail_msg"> </p>
                <div id="m_-8046779276621445217divtagdefaultwrapper"
                  class="gmail_msg">
                  <p class="gmail_msg"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg"> </span></p>
                  <p class="gmail_msg"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg">According to the Product
                      Migration options below (emphasis mine), I believe
                      your assumption is correct. </span></p>
                  <p class="gmail_msg"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg"> </span></p>
                  <p class="m_-8046779276621445217psubhead1cmt
                    gmail_msg"
style="margin-right:0in;margin-bottom:2.25pt;margin-left:0in;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible"><b
                      class="gmail_msg"><span
                        style="font-family:"Arial",sans-serif;color:#444444"
                        class="gmail_msg">Product Migration Options</span></b></p>
                  <p class="m_-8046779276621445217pbody gmail_msg"
style="margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible"><span
style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252"
                      class="gmail_msg">There is no replacement
                      available for the Cisco Unified Contact Center
                      Express Standard licenses and Cisco Unified
                      Workforce Optimization Quality Management Licenses
                      for Cisco Unified Contact Center Express 10, 10.5,
                      10.6 and 11.0 at this time.</span></p>
                  <p class="m_-8046779276621445217pbody gmail_msg"
style="vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible"><i
                      class="gmail_msg"><u class="gmail_msg"><span
style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252"
                          class="gmail_msg">Customers on Standard
                          licenses are encouraged to migrate to Enhanced
                          or Premium licenses</span></u></i><span
style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252"
                      class="gmail_msg">. Customers who upgrade Quality
                      Management licenses to version 11.5 will be
                      migrated to Advanced Quality Management.
                      Information about this product can be found at: <a
                        moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
                        id="m_-8046779276621445217LPlnk666230"
                        class="gmail_msg" target="_blank"><span
                          style="color:#007fc5;border:none windowtext
                          1.0pt;padding:0in;text-decoration:none"
                          class="gmail_msg">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.</span></p>
                  <div style="margin-bottom:15.0pt;overflow:auto"
                    id="m_-8046779276621445217LPBorder_GT_14858773930410.6644331780013626"
                    class="gmail_msg">
                    <table class="m_-8046779276621445217MsoNormalTable
                      gmail_msg"
                      style="width:90.0%;background:white;border-top:dotted
                      #c8c8c8
                      1.0pt;border-left:none;border-bottom:dotted
                      #c8c8c8 1.0pt;border-right:none" border="1"
                      cellpadding="0" cellspacing="0" width="90%">
                      <tbody class="gmail_msg">
                        <tr class="gmail_msg">
                          <td
                            style="width:187.5pt;border:none;padding:15.0pt
                            15.0pt 15.0pt .75pt" class="gmail_msg"
                            valign="top" width="250">
                            <div
                              style="margin-top:5.0pt;margin-bottom:5.0pt;display:table"
id="m_-8046779276621445217LPImageContainer_14858773930310.431908889932491"
                              class="gmail_msg">
                              <p class="MsoNormal gmail_msg"
                                style="margin-top:15.0pt;background:white"><a
                                  moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
                                  class="gmail_msg" target="_blank"><span
                                    style="text-decoration:none"
                                    class="gmail_msg"><img
                                      moz-do-not-send="true"
id="m_-8046779276621445217LPThumbnailImageID_14858773930310.8944077059405702"
src="http://www.cisco.com/web/fw/i/logo-open-graph.gif"
                                      class="gmail_msg" height="200"
                                      border="0" width="200"></span></a></p>
                            </div>
                          </td>
                          <td style="border:none;padding:0in 0in 0in
                            0in;display:table-cell"
                            id="m_-8046779276621445217TextCell_14858773930410.8306973454535518"
                            class="gmail_msg" valign="top">
                            <div
                              id="m_-8046779276621445217LPTitle_14858773930410.6513578661484367"
                              class="gmail_msg">
                              <p class="MsoNormal gmail_msg"
                                style="margin-top:15.0pt"><span
                                  style="font-size:16.0pt;font-family:"Segoe
                                  UI
                                  Light",sans-serif;color:#0078d7"
                                  class="gmail_msg"><a
                                    moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html"
                                    class="gmail_msg" target="_blank"><span
                                      style="text-decoration:none"
                                      class="gmail_msg">Cisco Unified
                                      Contact Center Express - Cisco</span></a></span></p>
                            </div>
                            <div
                              style="margin-top:7.5pt;margin-bottom:12.0pt"
id="m_-8046779276621445217LPMetadata_14858773930410.6482941577857391"
                              class="gmail_msg">
                              <p class="MsoNormal gmail_msg"
                                style="margin-top:15.0pt;line-height:10.5pt"><span
style="font-size:10.5pt;font-family:"Segoe
                                  UI",sans-serif;color:#666666"
                                  class="gmail_msg"><a
                                    moz-do-not-send="true"
                                    href="http://www.cisco.com"
                                    class="gmail_msg" target="_blank">www.cisco.com</a></span></p>
                            </div>
                            <div
                              id="m_-8046779276621445217LPDescription_14858773930410.8407482125433998"
                              class="gmail_msg">
                              <p class="MsoNormal gmail_msg"
                                style="margin-top:15.0pt;line-height:15.0pt"><span
style="font-size:10.5pt;font-family:"Segoe
                                  UI",sans-serif;color:#666666"
                                  class="gmail_msg">Cisco Unified
                                  Contact Center Express is a
                                  single-server, integrated 'contact
                                  center in a box' for both formal and
                                  informal contact centers.</span></p>
                            </div>
                          </td>
                        </tr>
                      </tbody>
                    </table>
                  </div>
                  <p class="MsoNormal gmail_msg"
                    style="margin-bottom:12.0pt"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg"> </span></p>
                  <p class="gmail_msg"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg"> </span></p>
                  <div id="m_-8046779276621445217Signature"
                    class="gmail_msg">
                    <div id="m_-8046779276621445217divtagdefaultwrapper"
                      class="gmail_msg">
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">---</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">Lelio Fulgenzi, B.A.</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">Senior Analyst, Network
                            Infrastructure</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">Computing and
                            Communications Services (CCS)</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">University of Guelph</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg"> </span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg"><a moz-do-not-send="true"
                              href="tel:%28519%29%20824-4120"
                              value="+15198244120" class="gmail_msg"
                              target="_blank">519-824-4120 Ext 56354</a></span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg"><a moz-do-not-send="true"
                              href="mailto:lelio@uoguelph.ca"
                              class="gmail_msg" target="_blank">lelio@uoguelph.ca</a></span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg"><a moz-do-not-send="true"
                              href="http://www.uoguelph.ca/ccs"
                              class="gmail_msg" target="_blank">www.uoguelph.ca/ccs</a></span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">Room 037, Animal Science
                            and Nutrition Building</span></p>
                      </div>
                      <div class="gmail_msg">
                        <p class="MsoNormal gmail_msg"
                          style="background:white"><span
                            style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">Guelph, Ontario, N1G 2W1</span></p>
                      </div>
                    </div>
                  </div>
                  <p class="MsoNormal gmail_msg"
                    style="margin-bottom:12.0pt"><span
                      style="font-family:"Calibri",sans-serif;color:black"
                      class="gmail_msg"> </span></p>
                  <div class="gmail_msg">
                    <div class="gmail_msg">
                      <div class="MsoNormal gmail_msg"
                        style="text-align:center" align="center"><span
                          style="font-family:"Calibri",sans-serif;color:black"
                          class="gmail_msg">
                          <hr class="gmail_msg" align="center" size="2"
                            width="98%">
                        </span></div>
                      <div id="m_-8046779276621445217x_divRplyFwdMsg"
                        class="gmail_msg">
                        <p class="MsoNormal gmail_msg"><b
                            class="gmail_msg"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"
                              class="gmail_msg">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg"> cisco-voip <<a
                              moz-do-not-send="true"
                              href="mailto:cisco-voip-bounces@puck.nether.net"
                              class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
                            on behalf of Antonis Kouloglou <<a
                              moz-do-not-send="true"
                              href="mailto:akoul@dataways.gr"
                              class="gmail_msg" target="_blank">akoul@dataways.gr</a>><br
                              class="gmail_msg">
                            <b class="gmail_msg">Sent:</b> Tuesday,
                            January 31, 2017 10:35 AM<br
                              class="gmail_msg">
                            <b class="gmail_msg">To:</b> <a
                              moz-do-not-send="true"
                              href="mailto:cisco-voip@puck-nether.net"
                              class="gmail_msg" target="_blank">cisco-voip@puck-nether.net</a><br
                              class="gmail_msg">
                            <b class="gmail_msg">Subject:</b>
                            [cisco-voip] UCCX Standard License</span><span
style="font-family:"Calibri",sans-serif;color:black"
                            class="gmail_msg">
                          </span></p>
                        <div class="gmail_msg">
                          <p class="MsoNormal gmail_msg"><span
                              style="font-family:"Calibri",sans-serif;color:black"
                              class="gmail_msg"> </span></p>
                        </div>
                      </div>
                    </div>
                    <div class="gmail_msg">
                      <p class="MsoNormal gmail_msg"><span
style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"
                          class="gmail_msg">Hi all,<br class="gmail_msg">
                          i am really confused so i would your opinion
                          on that:<br class="gmail_msg">
                          I have recently seen this EOL-EOS notice
                          regarding UCCX Standard Seats: <br
                            class="gmail_msg">
                          <a moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
                            id="m_-8046779276621445217LPlnk262566"
                            class="gmail_msg" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
                        </span></p>
                      <div style="margin-bottom:15.0pt;overflow:auto"
                        id="m_-8046779276621445217LPBorder_GT_14858773325770.8250152210320554"
                        class="gmail_msg">
                        <table
                          class="m_-8046779276621445217MsoNormalTable
                          gmail_msg"
                          style="width:90.0%;background:white;border-top:dotted
                          #c8c8c8
                          1.0pt;border-left:none;border-bottom:dotted
                          #c8c8c8 1.0pt;border-right:none" border="1"
                          cellpadding="0" cellspacing="0" width="90%">
                          <tbody class="gmail_msg">
                            <tr class="gmail_msg">
                              <td
                                style="width:187.5pt;border:none;padding:15.0pt
                                15.0pt 15.0pt .75pt" class="gmail_msg"
                                valign="top" width="250">
                                <div
                                  style="margin-top:5.0pt;margin-bottom:5.0pt;display:table"
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                                    style="margin-top:15.0pt;background:white"><a
                                      moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
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                                          border="0" width="200"></span></a></p>
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                                  <p class="MsoNormal gmail_msg"
                                    style="margin-top:15.0pt"><span
                                      style="font-size:16.0pt;font-family:"Segoe
                                      UI
                                      Light",sans-serif;color:#0078d7"
                                      class="gmail_msg"><a
                                        moz-do-not-send="true"
href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html"
                                        class="gmail_msg"
                                        target="_blank"><span
                                          style="text-decoration:none"
                                          class="gmail_msg">End-of-Sale
                                          and End-of-Life Announcement
                                          for the Cisco ...</span></a></span></p>
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                                  style="margin-top:7.5pt;margin-bottom:12.0pt"
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                                    style="margin-top:15.0pt;line-height:10.5pt"><span
style="font-size:10.5pt;font-family:"Segoe
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                                      class="gmail_msg"><a
                                        moz-do-not-send="true"
                                        href="http://www.cisco.com"
                                        class="gmail_msg"
                                        target="_blank">www.cisco.com</a></span></p>
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id="m_-8046779276621445217LPDescription_14858773325770.17098495409061854"
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                                    style="margin-top:15.0pt;line-height:15.0pt"><span
style="font-size:10.5pt;font-family:"Segoe
                                      UI",sans-serif;color:#666666"
                                      class="gmail_msg">Milestone.
                                      Definition. Date. End-of-Life
                                      Announcement Date. The date the
                                      document that announces the
                                      end-of-sale and end-of-life of a
                                      product is distributed to the ...</span></p>
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style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"
                          class="gmail_msg"><br class="gmail_msg">
                          <br class="gmail_msg">
                          So, addon licenses are still available but NEW
                          licenses are EOS even for <br
                            class="gmail_msg">
                          11.0?<br class="gmail_msg">
                          Does this mean that Standard version is going
                          to be dissmissed and all <br
                            class="gmail_msg">
                          customers should move to Enhanced or Premium?<br
                            class="gmail_msg">
                          <br class="gmail_msg">
                          BR<br class="gmail_msg">
                          Antonis<br class="gmail_msg">
                          <br class="gmail_msg">
_______________________________________________<br class="gmail_msg">
                          cisco-voip mailing list<br class="gmail_msg">
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href="http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL"
                                        class="gmail_msg"
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                                          class="gmail_msg">cisco-voip
                                          Info Page - puck.nether.net</span></a></span></p>
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style="font-size:10.5pt;font-family:"Segoe
                                      UI",sans-serif;color:#666666"
                                      class="gmail_msg">A list for
                                      people interested in using Cisco
                                      VoIP equipment in a variety of
                                      environments, including service
                                      provider, enterprise and over the
                                      public internet.</span></p>
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              lang="EN-US">
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            <br class="gmail_msg">
            Confidentiality Note: This message is intended for use only
            by the individual or entity to which it is addressed and may
            contain information that is privileged, confidential, and
            exempt from disclosure under applicable law. If the reader
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            employee or agent responsible for delivering the message to
            the intended recipient, you are hereby notified that any
            dissemination, distribution or copying of this communication
            is strictly prohibited. If you have received this
            communication in error, please contact the sender
            immediately and destroy the material in its entirety,
            whether electronic or hard copy. Thank you
            _______________________________________________<br
              class="gmail_msg">
            cisco-voip mailing list<br class="gmail_msg">
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              target="_blank">cisco-voip@puck.nether.net</a><br
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