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<p>We feel your pain Antonis. </p>
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<p>There are a few examples of products and/or programs being discontinued which have caused people similar (budgetary) issues.</p>
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<p>The most recent I can think of is CUWL PRO being replaced by CUWL Meetings.</p>
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<p>In situations like this, I think it's important to reach out to your account team to (try and) help make the migration a bit less painless.</p>
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<p>Lelio</p>
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<div>Lelio Fulgenzi, B.A.</div>
<div>Senior Analyst, Network Infrastructure</div>
<div>Computing and Communications Services (CCS)</div>
<div>University of Guelph</div>
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<div>519-824-4120 Ext 56354</div>
<div>lelio@uoguelph.ca</div>
<div>www.uoguelph.ca/ccs</div>
<div>Room 037, Animal Science and Nutrition Building</div>
<div>Guelph, Ontario, N1G 2W1</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Αντώνης Κούλογλου <akoul@dataways.gr><br>
<b>Sent:</b> Tuesday, January 31, 2017 4:04 PM<br>
<b>To:</b> Anthony Holloway; Ben Amick; Lelio Fulgenzi; cisco-voip@puck-nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX Standard License</font>
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<div>Hi all,<br>
thanks for the reply. Well i am kind of shocked! I have my customers getting their software license support in order to be able to upgrade their product as long of course it exists.<br>
We and they get a budget for that and do the math for next year (support renewal etc).<br>
And is it sure that Standard License will be discontinued? Even for 11.5?<br>
So if now we upgrade to 11.5 standard we will face the problem again in a year or so?<br>
<br>
BR<br>
Antonis<br>
<br>
<div class="moz-cite-prefix">On 31/1/2017 8:32 μμ, Anthony Holloway wrote:<br>
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<div dir="ltr">This is probably a good thread to also mention that UCCX Premium will come bundled with an HA license and CUIC Premium (still need to install on separate server though).<br>
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<div dir="ltr">On Tue, Jan 31, 2017 at 9:48 AM Ben Amick <<a href="mailto:bamick@humanarc.com">bamick@humanarc.com</a>> wrote:<br>
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<p class="MsoNormal gmail_msg"><span class="gmail_msg" style="font-family:"Garamond",serif; color:#1f497d">Oh yeah, I forgot about the piece that they’re doing away with QM as well, in favor of upgrading all to AQM (basically the same plus screen recording).
 There’s still the basic call recording option if you want to drop a tier there though.</span></p>
<p class="MsoNormal gmail_msg"><span class="gmail_msg" style="font-family:"Garamond",serif; color:#1f497d"> </span></p>
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<p class="MsoNormal gmail_msg" style="text-autospace:none"><b class="gmail_msg"><span class="gmail_msg" style="font-size:10.0pt; font-family:"Garamond",serif; color:#3b3838">Ben Amick</span></b></p>
<p class="MsoNormal gmail_msg" style="text-autospace:none"><span class="gmail_msg" style="font-size:9.0pt; font-family:"Garamond",serif; color:#3b3838">Telecom Analyst</span><span class="gmail_msg" style="font-size:9.0pt; font-family:"Garamond",serif; color:#666666"></span></p>
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<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span class="gmail_msg" style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span class="gmail_msg" style="font-size:11.0pt; font-family:"Calibri",sans-serif"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b class="gmail_msg">On Behalf Of </b>Lelio Fulgenzi<br class="gmail_msg">
<b class="gmail_msg">Sent:</b> Tuesday, January 31, 2017 10:43 AM<br class="gmail_msg">
<b class="gmail_msg">To:</b> Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" class="gmail_msg" target="_blank">akoul@dataways.gr</a>>;
<a href="mailto:cisco-voip@puck-nether.net" class="gmail_msg" target="_blank">cisco-voip@puck-nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a>><br class="gmail_msg">
<b class="gmail_msg">Subject:</b> Re: [cisco-voip] UCCX Standard License</span></p>
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<p class="gmail_msg"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">According to the Product Migration options below (emphasis mine), I believe your assumption is correct. </span></p>
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<b class="gmail_msg"><span class="gmail_msg" style="font-family:"Arial",sans-serif; color:#444444">Product Migration Options</span></b></p>
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<span class="gmail_msg" style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#525252">There is no replacement available for the Cisco Unified Contact Center Express Standard licenses and Cisco Unified Workforce Optimization Quality Management Licenses
 for Cisco Unified Contact Center Express 10, 10.5, 10.6 and 11.0 at this time.</span></p>
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<i class="gmail_msg"><u class="gmail_msg"><span class="gmail_msg" style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#525252">Customers on Standard licenses are encouraged to migrate to Enhanced or Premium licenses</span></u></i><span class="gmail_msg" style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#525252">.
 Customers who upgrade Quality Management licenses to version 11.5 will be migrated to Advanced Quality Management. Information about this product can be found at: <a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" id="m_-8046779276621445217LPlnk666230" class="gmail_msg" target="_blank"><span class="gmail_msg" style="color:#007fc5; border:none windowtext
                          1.0pt; padding:0in; text-decoration:none">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.</span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span class="gmail_msg" style=""><a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" class="gmail_msg" target="_blank"><span class="gmail_msg" style="text-decoration:none">Cisco
 Unified Contact Center Express - Cisco</span></a></span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt; line-height:10.5pt"><span class="gmail_msg" style=""><a href="http://www.cisco.com" class="gmail_msg" target="_blank">www.cisco.com</a></span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt; line-height:15.0pt"><span class="gmail_msg" style="">Cisco Unified Contact Center Express is a single-server, integrated 'contact center in a box' for both formal and informal contact centers.</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">Lelio Fulgenzi, B.A.</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">Senior Analyst, Network Infrastructure</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">Computing and Communications Services (CCS)</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">University of Guelph</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black"><a href="tel:%28519%29%20824-4120" value="+15198244120" class="gmail_msg" target="_blank">519-824-4120 Ext 56354</a></span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black"><a href="mailto:lelio@uoguelph.ca" class="gmail_msg" target="_blank">lelio@uoguelph.ca</a></span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">Room 037, Animal Science and Nutrition Building</span></p>
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<p class="MsoNormal gmail_msg" style="background:white"><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">Guelph, Ontario, N1G 2W1</span></p>
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<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span class="gmail_msg" style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">From:</span></b><span class="gmail_msg" style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black">
 cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>> on behalf of Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" class="gmail_msg" target="_blank">akoul@dataways.gr</a>><br class="gmail_msg">
<b class="gmail_msg">Sent:</b> Tuesday, January 31, 2017 10:35 AM<br class="gmail_msg">
<b class="gmail_msg">To:</b> <a href="mailto:cisco-voip@puck-nether.net" class="gmail_msg" target="_blank">
cisco-voip@puck-nether.net</a><br class="gmail_msg">
<b class="gmail_msg">Subject:</b> [cisco-voip] UCCX Standard License</span><span class="gmail_msg" style="font-family:"Calibri",sans-serif; color:black">
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<p class="MsoNormal gmail_msg"><span class="gmail_msg" style="font-size:10.0pt; font-family:"Calibri",sans-serif; color:black">Hi all,<br class="gmail_msg">
i am really confused so i would your opinion on that:<br class="gmail_msg">
I have recently seen this EOL-EOS notice regarding UCCX Standard Seats: <br class="gmail_msg">
<a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" id="m_-8046779276621445217LPlnk262566" class="gmail_msg" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span class="gmail_msg" style=""><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" class="gmail_msg" target="_blank"><span class="gmail_msg" style="text-decoration:none">End-of-Sale
 and End-of-Life Announcement for the Cisco ...</span></a></span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt; line-height:15.0pt"><span class="gmail_msg" style="">Milestone. Definition. Date. End-of-Life Announcement Date. The date the document that announces the end-of-sale and end-of-life of a product is distributed
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<br class="gmail_msg">
So, addon licenses are still available but NEW licenses are EOS even for <br class="gmail_msg">
11.0?<br class="gmail_msg">
Does this mean that Standard version is going to be dissmissed and all <br class="gmail_msg">
customers should move to Enhanced or Premium?<br class="gmail_msg">
<br class="gmail_msg">
BR<br class="gmail_msg">
Antonis<br class="gmail_msg">
<br class="gmail_msg">
_______________________________________________<br class="gmail_msg">
cisco-voip mailing list<br class="gmail_msg">
<a href="mailto:cisco-voip@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a><br class="gmail_msg">
<a href="http://cp.mcafee.com/d/5fHCN8e6gUgdEIffL3xP3b1KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsAbAbCzBV_HYMCyOMqeneLsKCO-NMV5ZZNxDG8FHnjlKO_OEuvkzaT0QSyrudTWWaoVBdd5dwTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddFIzAS3obZ8Qg6BKQGmGncRAIqnjh04N8i0oQg34ZwxIk3h05pm-5fdIL6Zljl-cYy_Cb" id="m_-8046779276621445217LPlnk126887" class="gmail_msg" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span class="gmail_msg" style=""><a href="http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL" class="gmail_msg" target="_blank"><span class="gmail_msg" style="text-decoration:none">cisco-voip
 Info Page - puck.nether.net</span></a></span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt; line-height:10.5pt"><span class="gmail_msg" style=""><a href="http://puck.nether.net" class="gmail_msg" target="_blank">puck.nether.net</a></span></p>
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt; line-height:15.0pt"><span class="gmail_msg" style="">A list for people interested in using Cisco VoIP equipment in a variety of environments, including service provider, enterprise and over the public
 internet.</span></p>
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Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is
 not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received
 this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you _______________________________________________<br class="gmail_msg">
cisco-voip mailing list<br class="gmail_msg">
<a href="mailto:cisco-voip@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a><br class="gmail_msg">
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" rel="noreferrer" class="gmail_msg" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br class="gmail_msg">
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