<div dir="ltr">This is probably a good thread to also mention that UCCX Premium will come bundled with an HA license and CUIC Premium (still need to install on separate server though).<br><br><div class="gmail_quote"><div dir="ltr">On Tue, Jan 31, 2017 at 9:48 AM Ben Amick <<a href="mailto:bamick@humanarc.com">bamick@humanarc.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple" class="gmail_msg">
<div class="m_-8046779276621445217WordSection1 gmail_msg">
<p class="MsoNormal gmail_msg"><span style="font-family:"Garamond",serif;color:#1f497d" class="gmail_msg">Oh yeah, I forgot about the piece that they’re doing away with QM as well, in favor of upgrading all to AQM (basically the same plus screen recording). There’s still the basic call
recording option if you want to drop a tier there though.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="MsoNormal gmail_msg"><span style="font-family:"Garamond",serif;color:#1f497d" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="text-autospace:none"><b class="gmail_msg"><span style="font-size:10.0pt;font-family:"Garamond",serif;color:#3b3838" class="gmail_msg">Ben Amick<u class="gmail_msg"></u><u class="gmail_msg"></u></span></b></p>
<p class="MsoNormal gmail_msg" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#3b3838" class="gmail_msg">Telecom Analyst</span><span style="font-size:9.0pt;font-family:"Garamond",serif;color:#666666" class="gmail_msg"><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<p class="MsoNormal gmail_msg"><span style="font-family:"Garamond",serif;color:#1f497d" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<div class="gmail_msg">
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in" class="gmail_msg">
<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" class="gmail_msg">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif" class="gmail_msg"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b class="gmail_msg">On Behalf Of </b>Lelio Fulgenzi<br class="gmail_msg">
<b class="gmail_msg">Sent:</b> Tuesday, January 31, 2017 10:43 AM<br class="gmail_msg">
<b class="gmail_msg">To:</b> Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" class="gmail_msg" target="_blank">akoul@dataways.gr</a>>; <a href="mailto:cisco-voip@puck-nether.net" class="gmail_msg" target="_blank">cisco-voip@puck-nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a>><br class="gmail_msg">
<b class="gmail_msg">Subject:</b> Re: [cisco-voip] UCCX Standard License<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
</div></div></div><div lang="EN-US" link="blue" vlink="purple" class="gmail_msg"><div class="m_-8046779276621445217WordSection1 gmail_msg">
<p class="MsoNormal gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></p>
<div id="m_-8046779276621445217divtagdefaultwrapper" class="gmail_msg">
<p class="gmail_msg"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="gmail_msg"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">According to the Product Migration options below (emphasis mine), I believe your assumption is correct. <u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="gmail_msg"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="m_-8046779276621445217psubhead1cmt gmail_msg" style="margin-right:0in;margin-bottom:2.25pt;margin-left:0in;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<b class="gmail_msg"><span style="font-family:"Arial",sans-serif;color:#444444" class="gmail_msg">Product Migration Options<u class="gmail_msg"></u><u class="gmail_msg"></u></span></b></p>
<p class="m_-8046779276621445217pbody gmail_msg" style="margin-right:0in;margin-bottom:6.0pt;margin-left:0in;vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252" class="gmail_msg">There is no replacement available for the Cisco Unified Contact Center Express Standard licenses and Cisco Unified Workforce Optimization Quality Management Licenses for Cisco Unified
Contact Center Express 10, 10.5, 10.6 and 11.0 at this time.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<p class="m_-8046779276621445217pbody gmail_msg" style="vertical-align:baseline;font-variant-numeric:inherit;font-stretch:inherit;overflow:visible">
<i class="gmail_msg"><u class="gmail_msg"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252" class="gmail_msg">Customers on Standard licenses are encouraged to migrate to Enhanced or Premium licenses</span></u></i><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#525252" class="gmail_msg">.
Customers who upgrade Quality Management licenses to version 11.5 will be migrated to Advanced Quality Management. Information about this product can be found at: <a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" id="m_-8046779276621445217LPlnk666230" class="gmail_msg" target="_blank"><span style="color:#007fc5;border:none windowtext 1.0pt;padding:0in;text-decoration:none" class="gmail_msg">http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html</span></a>.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<div style="margin-bottom:15.0pt;overflow:auto" id="m_-8046779276621445217LPBorder_GT_14858773930410.6644331780013626" class="gmail_msg">
<table class="m_-8046779276621445217MsoNormalTable gmail_msg" border="1" cellspacing="0" cellpadding="0" width="90%" style="width:90.0%;background:white;border-top:dotted #c8c8c8 1.0pt;border-left:none;border-bottom:dotted #c8c8c8 1.0pt;border-right:none">
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<td width="250" valign="top" style="width:187.5pt;border:none;padding:15.0pt 15.0pt 15.0pt .75pt" class="gmail_msg">
<div style="margin-top:5.0pt;margin-bottom:5.0pt;display:table" id="m_-8046779276621445217LPImageContainer_14858773930310.431908889932491" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;background:white"><a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" class="gmail_msg" target="_blank"><span style="text-decoration:none" class="gmail_msg"><img border="0" width="200" height="200" id="m_-8046779276621445217LPThumbnailImageID_14858773930310.8944077059405702" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif" class="gmail_msg"></span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
</td>
<td valign="top" style="border:none;padding:0in 0in 0in 0in;display:table-cell" id="m_-8046779276621445217TextCell_14858773930410.8306973454535518" class="gmail_msg">
<div id="m_-8046779276621445217LPTitle_14858773930410.6513578661484367" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#0078d7" class="gmail_msg"><a href="http://www.cisco.com/c/en/us/products/customer-collaboration/unified-contact-center-express/index.html" class="gmail_msg" target="_blank"><span style="text-decoration:none" class="gmail_msg">Cisco
Unified Contact Center Express - Cisco</span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div style="margin-top:7.5pt;margin-bottom:12.0pt" id="m_-8046779276621445217LPMetadata_14858773930410.6482941577857391" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;line-height:10.5pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666" class="gmail_msg"><a href="http://www.cisco.com" class="gmail_msg" target="_blank">www.cisco.com</a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div id="m_-8046779276621445217LPDescription_14858773930410.8407482125433998" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666" class="gmail_msg">Cisco Unified Contact Center Express is a single-server, integrated 'contact center in a box' for both formal and
informal contact centers.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal gmail_msg" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<p class="gmail_msg"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<div id="m_-8046779276621445217Signature" class="gmail_msg">
<div id="m_-8046779276621445217divtagdefaultwrapper" class="gmail_msg">
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">---<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Lelio Fulgenzi, B.A.<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Senior Analyst, Network Infrastructure<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Computing and Communications Services (CCS)<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">University of Guelph<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><a href="tel:(519)%20824-4120" value="+15198244120" class="gmail_msg" target="_blank">519-824-4120 Ext 56354</a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><a href="mailto:lelio@uoguelph.ca" class="gmail_msg" target="_blank">lelio@uoguelph.ca</a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><a href="http://www.uoguelph.ca/ccs" class="gmail_msg" target="_blank">www.uoguelph.ca/ccs</a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Room 037, Animal Science and Nutrition Building<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Guelph, Ontario, N1G 2W1<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
</div>
</div>
<p class="MsoNormal gmail_msg" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><u class="gmail_msg"></u> <u class="gmail_msg"></u></span></p>
<div class="gmail_msg">
<div class="gmail_msg">
<div class="MsoNormal gmail_msg" align="center" style="text-align:center"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">
<hr size="2" width="98%" align="center" class="gmail_msg">
</span></div>
<div id="m_-8046779276621445217x_divRplyFwdMsg" class="gmail_msg">
<p class="MsoNormal gmail_msg"><b class="gmail_msg"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black" class="gmail_msg">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black" class="gmail_msg"> cisco-voip <<a href="mailto:cisco-voip-bounces@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip-bounces@puck.nether.net</a>>
on behalf of Antonis Kouloglou <<a href="mailto:akoul@dataways.gr" class="gmail_msg" target="_blank">akoul@dataways.gr</a>><br class="gmail_msg">
<b class="gmail_msg">Sent:</b> Tuesday, January 31, 2017 10:35 AM<br class="gmail_msg">
<b class="gmail_msg">To:</b> <a href="mailto:cisco-voip@puck-nether.net" class="gmail_msg" target="_blank">cisco-voip@puck-nether.net</a><br class="gmail_msg">
<b class="gmail_msg">Subject:</b> [cisco-voip] UCCX Standard License</span><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg">
<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<div class="gmail_msg">
<p class="MsoNormal gmail_msg"><span style="font-family:"Calibri",sans-serif;color:black" class="gmail_msg"> <u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
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<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black" class="gmail_msg">Hi all,<br class="gmail_msg">
i am really confused so i would your opinion on that:<br class="gmail_msg">
I have recently seen this EOL-EOS notice regarding UCCX Standard Seats: <br class="gmail_msg">
<a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" id="m_-8046779276621445217LPlnk262566" class="gmail_msg" target="_blank">http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html</a>
<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
<div style="margin-bottom:15.0pt;overflow:auto" id="m_-8046779276621445217LPBorder_GT_14858773325770.8250152210320554" class="gmail_msg">
<table class="m_-8046779276621445217MsoNormalTable gmail_msg" border="1" cellspacing="0" cellpadding="0" width="90%" style="width:90.0%;background:white;border-top:dotted #c8c8c8 1.0pt;border-left:none;border-bottom:dotted #c8c8c8 1.0pt;border-right:none">
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<td width="250" valign="top" style="width:187.5pt;border:none;padding:15.0pt 15.0pt 15.0pt .75pt" class="gmail_msg">
<div style="margin-top:5.0pt;margin-bottom:5.0pt;display:table" id="m_-8046779276621445217LPImageContainer_14858773325770.9102233252097685" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;background:white"><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" class="gmail_msg" target="_blank"><span style="text-decoration:none" class="gmail_msg"><img border="0" width="200" height="200" id="m_-8046779276621445217LPThumbnailImageID_14858773325770.9185660678567698" src="http://www.cisco.com/web/fw/i/logo-open-graph.gif" class="gmail_msg"></span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></p>
</div>
</td>
<td valign="top" style="border:none;padding:0in 0in 0in 0in;display:table-cell" id="m_-8046779276621445217TextCell_14858773325770.8455129138645219" class="gmail_msg">
<div id="m_-8046779276621445217LPTitle_14858773325770.6609253071205088" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#0078d7" class="gmail_msg"><a href="http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/unified-contact-center-express/eos-eol-notice-c51-737425.html" class="gmail_msg" target="_blank"><span style="text-decoration:none" class="gmail_msg">End-of-Sale
and End-of-Life Announcement for the Cisco ...</span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div style="margin-top:7.5pt;margin-bottom:12.0pt" id="m_-8046779276621445217LPMetadata_14858773325770.6338532633909797" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;line-height:10.5pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666" class="gmail_msg"><a href="http://www.cisco.com" class="gmail_msg" target="_blank">www.cisco.com</a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
</div>
<div id="m_-8046779276621445217LPDescription_14858773325770.17098495409061854" class="gmail_msg">
<p class="MsoNormal gmail_msg" style="margin-top:15.0pt;line-height:15.0pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666" class="gmail_msg">Milestone. Definition. Date. End-of-Life Announcement Date. The date the document that announces the end-of-sale
and end-of-life of a product is distributed to the ...<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
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<p class="MsoNormal gmail_msg"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black" class="gmail_msg"><br class="gmail_msg">
<br class="gmail_msg">
So, addon licenses are still available but NEW licenses are EOS even for <br class="gmail_msg">
11.0?<br class="gmail_msg">
Does this mean that Standard version is going to be dissmissed and all <br class="gmail_msg">
customers should move to Enhanced or Premium?<br class="gmail_msg">
<br class="gmail_msg">
BR<br class="gmail_msg">
Antonis<br class="gmail_msg">
<br class="gmail_msg">
_______________________________________________<br class="gmail_msg">
cisco-voip mailing list<br class="gmail_msg">
<a href="mailto:cisco-voip@puck.nether.net" class="gmail_msg" target="_blank">cisco-voip@puck.nether.net</a><br class="gmail_msg">
<a href="http://cp.mcafee.com/d/5fHCN8e6gUgdEIffL3xP3b1KVJ55BZBcsehd79J55BZBcsY-Orhhpvuv7ffK6Qkn3hOqerTKzsSgRmlyEa9JGX3oSVsSjrlS6NJOVIQsAbAbCzBV_HYMCyOMqeneLsKCO-NMV5ZZNxDG8FHnjlKO_OEuvkzaT0QSyrudTWWaoVBdd5dwTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddFIzAS3obZ8Qg6BKQGmGncRAIqnjh04N8i0oQg34ZwxIk3h05pm-5fdIL6Zljl-cYy_Cb" id="m_-8046779276621445217LPlnk126887" class="gmail_msg" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
<u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
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<table class="m_-8046779276621445217MsoNormalTable gmail_msg" border="1" cellspacing="0" cellpadding="0" width="90%" style="width:90.0%;background:white;border-top:dotted #c8c8c8 1.0pt;border-left:none;border-bottom:dotted #c8c8c8 1.0pt;border-right:none">
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<p class="MsoNormal gmail_msg" style="margin-top:15.0pt"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif;color:#0078d7" class="gmail_msg"><a href="http://cp.mcafee.com/d/k-Kr6x0p410SyMY-Ye7ccI6XCQkmnSkNMV4QsCQkmnSkNPPX9J55BZVYsY-Urhhsd79EVLuWdPp3lpmawECSHIdzrBPpdJnor6TbCPhOgKgKqenD-LP2qbb1EVsWZOWrbX73AnTT66uEyCJtdmXb_axVZicHs3jqpJUTvHEFzCkQQkS3tPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNKQGmGncRAIn8lrxrW0FpKNnwqj-f0QSCOejodwLQzh0qmXiFqFsPmiNFtd40j4x81zh0cjS26Ngd40lBrUkYSOYrytQlkuaL" class="gmail_msg" target="_blank"><span style="text-decoration:none" class="gmail_msg">cisco-voip
Info Page - puck.nether.net</span></a><u class="gmail_msg"></u><u class="gmail_msg"></u></span></p>
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